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Business Network Services - U.S.
Business Telecom Services
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Business Network Services - U.S.
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Companies Competing in the Market
(Guide to all Company Ratings)
Company Current Perspective Vision
AT&T Positive Positive
Broadview Networks Neutral/Positive Neutral/Positive
BT Americas Neutral/Positive Neutral/Positive
Cavalier Telephone Neutral/Positive Neutral/Positive
Cbeyond Neutral/Positive Neutral/Positive
CenturyTel Neutral/Positive Neutral/Positive
Charter Business Negative/Neutral Neutral/Positive
Comcast Business Communications Neutral/Positive Neutral/Positive
Covad Neutral Neutral/Positive
Cox Business Services Positive Positive
Deltacom Neutral Neutral
Embarq Neutral/Positive Positive
Frontier Communications Neutral/Positive Neutral/Positive
Global Crossing Positive Positive
Granite Telecommunications Neutral/Positive Neutral
Hughes Network Services Neutral/Positive Neutral/Positive
Level 3 Neutral Neutral
New Edge Networks/EarthLink Business Solutions Neutral/Positive Positive
NTT America Neutral/Positive Neutral
NuVox Neutral/Positive Neutral/Positive
One Communications Neutral/Positive Neutral/Positive
Optimum Lightpath Positive Positive
Orange Business Services Neutral/Positive Neutral/Positive
PAETEC Neutral/Positive Neutral/Positive
Qwest Neutral/Positive Neutral/Positive
SAVVIS Neutral/Positive Neutral/Positive
Sprint Nextel Neutral/Positive Positive
TelePacific Communications Neutral/Positive Positive
Time Warner Cable Business Services Neutral/Positive Neutral/Positive
tw telecom Neutral/Positive Neutral/Positive
Verizon Positive Positive
Windstream Communications Neutral/Positive Neutral
XO Neutral Neutral/Positive
Company Advisor Report Excerpt
(List of available reports)
Company
Report Updated
Orange Business Services 11/20/2008
Company Strengths and Weaknesses
Excerpt from Company Strengths
• Orange Business Services is the vast sum of many network fabrics and spheres of expertise. Over the years, the carrier has brought together the networks of Equant (from SITA/Scitor), Global One (from France Telecom, Deutsche Telekom and Sprint), France Telecom's corporate customers, and pan-European mobile operator Orange's business customer group.
Excerpt from Company Weaknesses
• Orange Business Services will have a harder time penetrating U.S. accounts that have a large national network component and a small (or no) international component, which U.S.-based competitors can use as part of their home-front advantage.
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AT&T
AT&T is bearing additional fruits from past acquisitions. The carrier consolidated its wireline and wireless portals to one site, and supports e-billing across services. Utility computing and managed/hosted enhancements round out its new offers. (8/27/2008)

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Broadview Networks
(5/9/2008)

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BT Americas
BT Global Services' growth is buoyed in the U.S. by acquisitions in videoconferencing, professional services and managed security services. The net result bolsters BT Americas' ability to sell to, serve and support multinational businesses. (11/20/2008)

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Cavalier Telephone
Cavalier Telephone serves pockets of markets in 15 states, and relies on agent-based sales and on securing government contracts. But the CLEC has been guarded over its statistics, making it hard to gauge whether it is flourishing or backsliding. (11/3/2008)

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Cbeyond
(7/8/2008)

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CenturyTel
(7/8/2008)

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Charter Business
(3/17/2008)

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Comcast Business Communications
CBC offers broadband up to 22 Mbps, eight-line business voice and TV to SMBs, plus fiber-based carrier Ethernet for larger businesses. Service guarantees for SMB offers and support for mid-range businesses would round out the operator’s portfolio. (10/30/2008)

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Covad
Following its acquisition by Platinum Equity, Covad is now free to operate without the constant scrutiny of public markets. But the carrier is now under pressure from its new owners to make significant improvements to its operating performance. (10/1/2008)

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Cox Business Services
Cox Business continues nearly 20% year-over-year growth. With its focus on Ethernet and integrated voice/data bundles, the carrier expects to become a billion-dollar business services provider in 2010. (8/22/2008)

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Deltacom
Deltacom's slow but sure adjustments continue to keep the regional CLEC on an even track, with modest revenue and services growth, a slight operating income and ongoing positive free cash flow. (9/10/2008)

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Embarq
Embarq, the largest independent local telco in the U.S., has agreed to be acquired by CenturyTel. If the merger goes through as expected in Q2 2009, the combined company will have 8 million lines and 2 million broadband customers in 33 states. (11/13/2008)

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Frontier Communications
Citizens Communications has changed its name to Frontier Communications, but its corporate focus is the same. Frontier offers a solid set of services for SMBs; extending its advanced services to more markets would strengthen its competitive edge. (9/9/2008)

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Global Crossing
To date in 2008, Global Crossing has looked toward tactical upgrades and improvements in its operations, as always targeting global companies with high value at good prices. VoIP, Ethernet, IP VPN and portal enhancements are still in the cards. (8/7/2008)

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Granite Telecommunications
Granite Telecommunications continues to grow its core voice line business, adding customers, voice lines, and revenues. The success formula continues to draw on national consolidation, high-touch service, and broadband/wireless bundling options. (7/28/2008)

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Hughes Network Systems
Hughes has begun to take advantage of the new capabilities made possible by its SPACEWAY 3 satellite. The satellite provider now has higher-speed small business plans as well as a portfolio of SME private network capabilities. (10/28/2008)

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Level 3
Level 3 has made great strides in overcoming the integration and provisioning issues that plagued the carrier in 2007. Now they need to sustain the momentum on the enterprise side of the business by focusing on Ethernet and VPLS services. (9/30/2008)

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New Edge Networks/Earthlink Business Solutions
As EarthLink continues cost-cutting to profitability, New Edge Networks' IP/MPLS class of service support over ADSL picks up steam. New Edge needs a boost from the new service, as EarthLink executives have high expectations for the carrier. (8/25/2008)

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NTT America
NTT America has a low profile relative to other global providers in the U.S. But the carrier sports a high- powered national IP network that reaches throughout Asia and worldwide, and has a comprehensive portfolio that includes IPv6 initiatives. (10/29/2008)

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NuVox
As one of the large regional U.S. independents, NuVox continues to bring its standalone and bundled voice/data products to bear. The carrier's latest is a mid- band/optical Ethernet access service, useful to provide high-capacity Internet access. (9/17/2008)

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One Communications
One Communications is one of the largest independent CLECs in the U.S., with a footprint that extends into the lucrative Northeast Corridor. It is upgrading its network to support new IP-based services and enable operational cost savings. (9/23/2008)

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Optimum Lightpath
Optimum Lightpath, the business services arm of Cablevision, is seeing its carrier Ethernet focus pay off as revenues and margin steadily increase. Coupled with its fiber, its service portfolio makes the operator a top competitor in its region. (10/28/2008)

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Orange Business Services
Orange Business Services aims for building value on top of networks, while also having one of world's most far-reaching footprints. For global customers with complex needs, the carrier can hit all the right notes. (11/20/2008)

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PAETEC
PAETEC is well underway in its McLeodUSA integration, with interconnected data networks, voice integration milestones and a combined workforce. Despite a soft financial quarter, the largest independent CLEC's fundamentals and prospects are strong. (10/3/2008)

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Qwest
While Qwest's core voice business continues to trend downward, strong data growth propelled business revenues into positive territory, as Qwest's Internet and iQ Networking products offset the decline of legacy services. (6/20/2008)

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RCN Metro Optical Networks
(4/17/2008)

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SAVVIS
SAVVIS' core value proposition is its ability to mix combinations of network, hosting and managed resources. It targets customers looking up the value chain of outsourced services and it faces very large carrier and systems integrator competition. (7/18/2008)

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Sprint Nextel
Sprint’s wireline business has begun to level off after years of decline, aided by IP/MPLS services that grew by 43% in the first half of 2008. Meanwhile, the company is preparing to launch its first WiMax market in Baltimore. (9/17/2008)

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TelePacific Communications
Following its acquisition of Mpower, TelePacific has become one of the largest CLECs on the West Coast. The company now sells more data than voice, and is offering out of region MPLS/IP-VPN services through Global Crossing. (8/22/2008)

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Time Warner Cable Business Services
Time Warner Cable Business Class is using its extensive HFC network to deepen its reach into the SMB market. TWCBC’s Business Class Voice deployment is well underway and its Ethernet over HFC offer expands the base of potential customers. (11/14/2008)

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tw telecom
The CLEC formerly known as Time Warner Telecom now goes by the name tw telecom. Relinquishing the famous brand does not seem to have hurt it any, as the carrier saw revenues rise by 7% during the first nine months of 2008. (11/20/2008)

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Verizon
Verizon Business continues to experience access line losses, but the carrier’s network and services roadmap aims to strengthen its strategic services to offset those losses and offer customers enhanced services and operational cost savings. (9/10/2008)

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Windstream Communications
Windstream is a solidly profitable carrier with a broad array of business-class services. The carrier is growing its business segment but consumer access line losses continue to pull revenue down as competition from VoIP and cable operators grows. (11/12/2008)

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XO
XO’s enhanced IP services portfolio, suite of data services and enhanced network make the carrier a strong contender among carriers targeting the enterprise market, but concerns over XO’s future may dissuade prospective customers. (7/18/2008)

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. Company Advisor Report Contents
  • Sections
    • -Company Description
    • -Current Perspective
    • -Company Market/Sales Strategy
    • -Company Strength
    • -Company Weaknesses
    • -Recommended Competitor Action
    • -Recommended End User/Customer Actions

    Page count: 5-6 pages

  • Publication date: See date at end of summary.
          Reports are updated three times a year

  • Description of Sections
  • Company Description
    • Up-to-date look at what markets the company competes in and what it brings to those markets. Coverage includes: main product lines, important partnerships, key clients, recent sales wins.
  • Current Perspective
    • Our analysts give their assessment on whether or not the company has the technology, products & services and management team needed to compete in its markets.
  • Company Market/Sales Strategy
    • What are the company’s value proposition and key differentiators. How it positions itself in the market, and against its competitors. And what are its target audiences.
  • Company Strengths & Weaknesses
    • Unique tactical competitive analysis based on the specific tactics that a company is using, and in-depth analysis of its products and capabilities
  • Recommended Competitor Actions
    • Who are the company's main competitors, and what actions we can expect from each competitor or the market at large.
  • Recommended End User/Customer Actions
    • How customers (either end users or purchasers of this product for resale/bundling) should view the company. Should customers consider purchasing products/services from this company? What specific actions or questions should the customer pursue during negotiation phase?

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. Guide to Company Ratings

Current Perspective

Overall company assessment relative to competitors across all markets in which they compete.

Very Positive: Company has strong position now, or on way to certain success if continue to execute as planned. Leader in multiple areas (e.g., product quality, market share, distribution channels, lower cost)
Positive: Positive opinion on firm, technology, products/services and/or management team. Well-positioned now and could be strong competitor in the near future.
Neutral: No strong opinions regarding the company. Can occupy niche or segment that is relatively stable.
Negative: Losing ground in multiple areas, must take corrective actions immediately in order to prevent total failure (e.g., bankruptcy).
Very Negative: Decreasing sales, slipping market share, delayed product or services cycles. Can’t overcome current problems within the next 12 months.
Status

Relative position of the company against its competitors.

Mature: In business long enough to have legacy product/ service base, and stable customer base.
Established: Stable product and/or service base – and stable customer base – can survive market turmoil.
Emerging: Delivering actual product but still a relatively small player in the market.
Startup: Pre-product or service.
Momentum

General direction of the company relative to others in the industry.

Very Positive: Quickly establishing a market-leading position in both sales and industry-buzz.
Positive: Gaining market share, gaining positive perception among market watchers (investors, customers).
Neutral: Holding steady, no real gain or decline in market movement.
Negative: Beginning to lose market share and market leadership (perceived or actual).
Very Negative: Steep decline in market share or industry leadership (perceived or actual).
Future Vision

How well the company understands the direction of the market, including customer requirements, business and social changes and innovation.

Very Positive: When company talks, market listens carefully. Offers innovations consistently and management team respected for ability to shape markets.
Positive: Clearly communicates overall vision and plans for the market, occasionally offers ground-breaking direction to the overall market.
Neutral: Neither market leader nor follower, company’s communication of vision is uninspiring.
Negative: Poor communication and/or execution of strategic vision. Changes “vision story” frequently, appears indecisive on how to approach market(s).
Very Negative: Consistently follows the market leaders, fails to communicate strategic vision, very little understanding of customer and market requirements.

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All Markets
Telecom Infrastructure
Broadband Infrastructure
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Optical Infrastructure
Telecom Infrastructure Services
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Contact Center Solutions
Application Infrastructure
Business Telecom Services
Business Network Services - U.S.
Internet/Managed Services - U.S.
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Wholesale Telecom Services
Telecom Services - Asia
Enterprise Mobility - U.S.
Enterprise Mobility - Europe
Consumer Telecom Services
U.S. Wireless Research Portal
Wireless Services - U.S.
Mobile Devices
Digital Home - U.S.
Consumer Broadband Services - Europe
Wireless Services - Europe

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