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Wireless Services - Europe
Consumer Telecom Services
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Wireless Services - Europe
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Companies Competing in the Market
(Guide to Company Ratings)
Company Current Perspective Vision
3 Neutral/Positive Positive
Bouygues Telecom Neutral/Positive Neutral
KPN Mobile Neutral/Positive Neutral
Movistar Positive Neutral/Positive
Orange Group Neutral/Positive Neutral/Positive
Proximus Mobile Belgium Neutral/Positive Neutral/Positive
TDC Mobile Neutral/Positive Neutral/Positive
Tele2 - Mobile Neutral/Positive Neutral/Positive
Telecom Italia Mobile (TIM) Positive Neutral/Positive
Telefonica Europe/O2 Neutral/Positive Positive
Telenor Mobile Neutral/Positive Neutral/Positive
TeliaSonera Mobile Positive Positive
T-Mobile Neutral/Positive Neutral
Virgin Media Positive Neutral/Positive
Vodafone Group Positive Neutral/Positive
Wind Neutral/Positive Positive
Company Advisor Report Excerpt
(List of available reports)
Company
Report Updated
Bouygues Telecom 11/18/2008
Company Strengths and Weaknesses
Excerpt from Company Strengths
• Bouygues Telecom is a market innovator in terms of unlimited subscriber calling options. By the end of 2007, its Neo and Exprima service brands had collectively attracted over two million customers.
Excerpt from Company Weaknesses
• Although Bouygues Telecom’s subscriber base continues to grow, the company has failed to increase its overall market share substantially. Bouygues Telecom is unable to address the competitive balance in a small market dominated by larger and more established brand names such as Orange and SFR.
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3
3 Group has made mobile broadband its own with a range of data and tariff options and over 1.5 million European customers. Adding to its innovation with ad-funded music videos and portal ads, 3 Group continues to attract new customers. (10/8/2008)

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Bouygues Telecom
Bouygues Telecom continues to register success from its Neo tariffs and Universal Mobile services. Plans for an ISP, triple play services and increased wholesale presence mean Bouygues continues its appeal and fosters increased customer loyalty. (11/18/2008)

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KPN Mobile
KPN’s ‘Back to Growth’ strategy at home and ‘Challenger’ strategy abroad has placed the operator in good stead to offset an economic downturn. (11/5/2008)

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Movistar
Movistar continues its strong performance in Spain and remains the dominant player, but greater competition from pricing pressure and new entrants is forcing the incumbent to continually react to a changing market environment. (8/18/2008)

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Orange Group
A refreshed global brand campaign is breathing new life into the France Telecom NeXT strategy. The evolving ‘brand license’ strategy in France is strengthening the incumbent’s lead. (11/17/2008)

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Proximus Mobile Belgium
Proximus’ contract growth improves the customer mix and usage is increasing. But MVNO and prepaid activity disappoints and churn and ARPU are in decline. Proximus needs to leverage its new customer focus and multi-play ideas to drive growth. (11/6/2008)

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T-Mobile
Aggressive and innovative pricing is a key element of T- Mobile’s recovery strategy in Europe. Mobile Internet innovation will be key throughout the remainder of 2008. (7/17/2008)

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TDC Mobile
TDC faces greater regional competition and pricing pressures, fuelling the need for greater innovation and new services. A broader multi-screen content strategy would be a good place to start. (9/9/2008)

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Tele2 Mobile
Tele2 continues to refocus on its mobile network presence with further divestments and new Russian licenses. But the strategy of price leadership and simplicity is under scrutiny and costs are increasing due to the success of mobile broadband. (8/6/2008)

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Telecom Italia Mobile (TIM)
TIM’s new focus on high-value customers and market segmentation is making for some compelling innovation. Underlining its leadership in VAS remains a key priority ahead. (11/10/2008)

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Telefonica Europe/O2
Europe’s progressive ‘integrated provider’ is working to join the service bundle dots in the UK, Germany and Czech Republic. High-value acquisition is still the key to the UK success, with a compelling ‘turnabout strategy’ for Germany. (11/5/2008)

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Telenor Mobile
Telenor continues to chase contract customers and relies on market segmentation to drive growth and reduce churn. However the Nordic market remains highly competitive and despite new services, margins and revenues remain under pressure. (8/6/2008)

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TeliaSonera Mobile
TeliaSonera remains focused on driving results, recording growth in customers, revenues and usage, but competition across the company’s traditional European footprint remains intense, leaving it to look to elsewhere for longer-term growth. (8/7/2008)

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Virgin Media
Virgin Media's cross-selling, multi-service strategy is bearing fruit with continued gains in mobile contract customers. The launch of mobile broadband is late in the UK market, and only just competitive. (10/14/2008)

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Vodafone Group
Vodafone’s Total Communications Strategy is gathering pace. Innovative, new thinking in the ‘Mobile Internet’ space will come to the fore in 2008. (7/21/2008)

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Wind
Wind develops its mobile business with a focus on customer retention, driving usage and exploiting its HSPA network. Whilst the Noi portfolio of converged services continues to perform, Wind needs to maintain momentum with added innovation. (8/11/2008)

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. Company Advisor Report Contents
  • Sections
    • -Company Description
    • -Current Perspective
    • -Company Market/Sales Strategy
    • -Company Strength
    • -Company Weaknesses
    • -Recommended Competitor Action
    • -Recommended End User/Customer Actions

    Page count: 5-6 pages

  • Publication date: See date at end of summary.
          Reports are updated three times a year

  • Description of Sections
  • Company Description
    • Up-to-date look at what markets the company competes in and what it brings to those markets. Coverage includes: main product lines, important partnerships, key clients, recent sales wins.
  • Current Perspective
    • Our analysts give their assessment on whether or not the company has the technology, products & services and management team needed to compete in its markets.
  • Company Market/Sales Strategy
    • What are the company’s value proposition and key differentiators. How it positions itself in the market, and against its competitors. And what are its target audiences.
  • Company Strengths & Weaknesses
    • Unique tactical competitive analysis based on the specific tactics that a company is using, and in-depth analysis of its products and capabilities
  • Recommended Competitor Actions
    • Who are the company's main competitors, and what actions we can expect from each competitor or the market at large.
  • Recommended End User/Customer Actions
    • How customers (either end users or purchasers of this product for resale/bundling) should view the company. Should customers consider purchasing products/services from this company? What specific actions or questions should the customer pursue during negotiation phase?

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. Guide to Company Ratings

Current Perspective

Overall company assessment relative to competitors across all markets in which they compete.

Very Positive: Company has strong position now, or on way to certain success if continue to execute as planned. Leader in multiple areas (e.g., product quality, market share, distribution channels, lower cost)
Positive: Positive opinion on firm, technology, products/services and/or management team. Well-positioned now and could be strong competitor in the near future.
Neutral: No strong opinions regarding the company. Can occupy niche or segment that is relatively stable.
Negative: Losing ground in multiple areas, must take corrective actions immediately in order to prevent total failure (e.g., bankruptcy).
Very Negative: Decreasing sales, slipping market share, delayed product or services cycles. Can’t overcome current problems within the next 12 months.
Status

Relative position of the company against its competitors.

Mature: In business long enough to have legacy product/ service base, and stable customer base.
Established: Stable product and/or service base – and stable customer base – can survive market turmoil.
Emerging: Delivering actual product but still a relatively small player in the market.
Startup: Pre-product or service.
Momentum

General direction of the company relative to others in the industry.

Very Positive: Quickly establishing a market-leading position in both sales and industry-buzz.
Positive: Gaining market share, gaining positive perception among market watchers (investors, customers).
Neutral: Holding steady, no real gain or decline in market movement.
Negative: Beginning to lose market share and market leadership (perceived or actual).
Very Negative: Steep decline in market share or industry leadership (perceived or actual).
Future Vision

How well the company understands the direction of the market, including customer requirements, business and social changes and innovation.

Very Positive: When company talks, market listens carefully. Offers innovations consistently and management team respected for ability to shape markets.
Positive: Clearly communicates overall vision and plans for the market, occasionally offers ground-breaking direction to the overall market.
Neutral: Neither market leader nor follower, company’s communication of vision is uninspiring.
Negative: Poor communication and/or execution of strategic vision. Changes “vision story” frequently, appears indecisive on how to approach market(s).
Very Negative: Consistently follows the market leaders, fails to communicate strategic vision, very little understanding of customer and market requirements.

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Wireless Services - Europe

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