Current Analysis
Business Network and IT Services
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INTELLIGENCE REPORT SUMMARIES
Business Network and IT Services
Date  Report
Mar 29
Amazon Web Services moves into contact center with the launch of Amazon Connect. While it is a newcomer to this space, the AWS brand, ecosystem and well-established position in the enterprise market make it a capable competitive threat.

Mar 28
The takeover of Cumulocity completes a two-year arc that began with the integration of the start-up’s IoT platform into Software AG’s Digital Business Platform, and kicks off consolidation in the German IoT platform market.

Mar 24
IBM is teaming with Red Hat to help clients build hybrid environments in which moving workloads between the latter’s private and the IBM public cloud is a straightforward process. This should make Red Hat a more palatable private cloud option.

Mar 24
Cisco Live! 2017 highlights the vendors’ vision to provide the foundation (network and security) for companies to benefit from automation, IoT, and data-driven business models.

Mar 23
8x8 launches ContactNow, targeting SMBs and teams with a contact center suite offering calling features, reporting and monitoring at attractive prices. ContactNow is designed to be easy to deploy and use, helping 8x8 reach a new customer segment.

Mar 23
Deutsche Telekom, which prides itself on its tight security posture and partnerships with best-of-breed vendors, has launched a sysadmin password protection service based on CyberArk’s vault technology. What took it so long?

Mar 22
The IIoT services market continued to grow and evolve in Q1 2017; service providers continued to trial or launch LPWANs, expand markets through alliances or acquisitions, and announce customer wins in diverse verticals.

Mar 22
TPG Business’ revenue increased 7% YoY in H1 2017. The iiNet segment also grew 9% on the back of broadband market success selling to consumer and SOHO customers. Further TPG continues to tie up resources in its Singapore mobile play.

Mar 22
SD-WAN has overtaken SDN in terms of marketing hype, but the core network enhancements of SDN and improving on-demand networking models mean that enterprises should take a second look at SDN.

Mar 21
Atos had a strong 2016; its Unify integration has kicked into gear, creating new joint opportunities; big data analytics, digital workplace, cloud services, SAP HANA and security practices round out the provider’s digital transformation portfolio.

Mar 20
IBM takes aim at chief cloud storage services rivals Microsoft and AWS with new bargain basement pricing tiers. The company is also accelerating cold storage recovery times.

Mar 20
IBM enhanced its popular EMM service, MaaS360, adding cognitive capabilities and positioning the offer as a unified endpoint management solution for mobile devices and laptops/desktops. Both moves add to the platform’s differentiators.

Mar 20
Government Digital Services has suggested that the Internet could replace traditional WAN services in public sector networks. Such a move would be a bold risk, but GDS is right to ask the question.

Mar 17
AT&T Partner Exchange’s latest round of enhancements add some new APIs to enhance mobile services and device ordering, and streamline its certification program. It reinforces AT&T’s vision to provide a premium experience for its partner program.

Mar 16
Deutsche Telekom has brought its secure Microsoft cloud platform to the mass market with compelling offers for SMEs keen to leverage the IT leader’s technology within a secure Germany-hosted environment.

Mar 16
OBS announces it will begin pilots for its SD-WAN service based on Riverbed SteelConnect. No surprises here as both companies are long-term partners; but nevertheless excellent reputations should result in a well-trusted global SD-WAN.

Mar 15
Ingenu continues to grow geographically, inking deals with MEC Telematik and Datora to start covering the Middle East and Latin America, respectively. Its underlying RPMA network gets good technical reviews, but Ingenu faces heavy competition.

Mar 14
Moving from connectivity to ICT providers, ASEAN carriers are struggling to penetrate into the IT market. Following best practices alone is not enough. There are several key challenges they need to address in order to win more opportunities.

Mar 14
IBM is entrenched in many large organisations in ANZ. It aims to enlarge its customer base and to deepen relationships with customers by offering Watson-enabled solutions to solve business problems.

Mar 13
Mobile World Congress has moved far beyond a consumer mobile event to one that spans innovation across multiple areas, including business services. This advisory explores the three top-line areas that are important and impactful to this segment.

Mar 10
Google is making it clear that it is serious about being a disruptor in the enterprise cloud market. At its Cloud NEXT ‘17 user conference, the company rolled out a new partner program that aims to lure Windows customers to its cloud.

Mar 10
BT’s agreement with Ofcom to legally separate Openreach goes a step further than BT’s original offer and may fundamentally change the UK market. However, questions remain to be answered.

Mar 9
Telstra is launching SD-WAN with VeloCloud, and this adds to the overall software-defined strategy offering bandwidth on demand, NFV and other value-added services through ‘programmable networks.’

Mar 9
8x8 builds upon its open, integrated and interoperable messaging through the acquisition of LeChat Inc.’s Sameroom service to make people more connected; however, it could be argued Sameroom perpetuates the shadow IT problem rather than solves it.

Mar 8
IBM and Salesforce are partnering in a new integration effort centered on their respective AI platforms. The goal is to draw deeper intelligence faster for enhanced customer engagement.

Mar 7
Oracle reached an important, but expected, milestone in its latest database release rollout, expanding availability to the cloud in addition to on-premises deployments. It is the latest in a series of moves that have improved its cloud credibility.

Mar 6
Logicalis set up a new service operation in South Africa, giving it coverage in all major world regions. It did not disclose details, but the site will likely first provide client support and outsourcing before delivering higher-end IT solutions.

Mar 3
Level 3 expanded its Ethernet platform and SDN-based services again. This time, it is adding its first set of Asia PoPs, to complement its North America base and last year’s Europe expansion.

Mar 3
Deutsche Telekom/T-Systems has reported results that suggest its planned strategy may take longer than it thought to deliver growth, but high levels of investment and innovation and a partnership with BT suggest growth will come.

Mar 3
Tata Communications’ incubator company NetFoundry partners with VeloCloud. A new VeloCloud SD-WAN underpinned by NetFoundry’s programmable networks within the solution stack is the result.

Mar 2
Equinix’s IBX SmartView data center infrastructure management (DCIM) service isn’t a revolutionary idea. But, there is high value in cohesive, single-source management with a view from individual cabinets to facilities across the globe.

Mar 2
West’s InterCall Reservationless-Plus with Dolby Voice uses spatial audio and noise cancellation features to improve call quality. But in the commodity priced world of audio conferencing, customers may not be willing to pay extra.

Mar 1
CenturyLink is raising its multi-cloud management game with a new orchestration solution. The provider is rolling out an ambitious new platform that tackles the challenges associated with managing workloads across complex hybrid environments.

Mar 1
NTT Com has new DDoS protection service tiers, likely making mitigation of attacks more affordable for some enterprises while giving advanced support to those who need it. Some of this functionality was already being provided to network customers.

Mar 1
T-Systems has taken advantage of DT’s 12% ownership of BT with a one-way MPLS network sharing agreement that boosts its global reach by more than 60%. The potential for further cooperation (e.g., SD-WAN) provides compelling opportunities.

Mar 1
AT&T is partnering with China Mobile to extend IoT services to China for its business customers. It is also allying with the Bridge Alliance for connected car, expanding the market for auto OEMs to APAC. Both represent solid growth opportunities.

Feb 28
Orange Business Services reported solid results for 2016, with Orange’s enterprise segment demonstrating growing profitability and stable revenue performance in most parts of its portfolio. Security was highlighted as the fastest growing area.

Feb 28
Macquarie Telecom aims to differentiate in the market through customer service and transparent NPS reporting. The company achieved strong growth from its hosting business but it lacks a clear strategy to grow its telecom business faster.

Feb 28
February 2017 saw a flurry of unlimited wireless plan activity from all four major national providers. AT&T Fiber also committed to make Gigabit fiber broadband services available to 12.5 million end locations.

Feb 28
Windstream completes its merger with EarthLink, creating a national provider with an estimated $6 billion in annual revenue. Windstream anticipates higher synergies than initially expected, but must maintain sales momentum to keep revenue stable.

Feb 28
Daisy has rightly identified security as a key customer concern and its offer of a free DDoS protection service for connectivity customers, whilst not revolutionary, has the potential to be disruptive in the UK network and access services market.

Feb 28
The LoRa Alliance furthers adoption with an initiative that lets LoRa service providers allow roaming across their networks and national borders. This will make it easier for businesses to expand deployments, and it should help attract customers.

Feb 28
As mobile operators start to trial LTE Cat-NB networks for IoT applications, Cisco Jasper adds support for the licensed spectrum low power wide area network technology, ensuring they retain access to and control over massive device fleets.

Feb 28
With new solutions for its connectivity platform for operators, Cisco Jasper is also allying with solution providers and OEMs to embed Control Center into automotive and healthcare solutions to expand its own role in the ecosystem.

Feb 27
AT&T and Verizon are providers that can link their developer ecosystems with direct access to their IoT connectivity. Here’s a look at how these network providers’ programs are progressing.

Feb 27
AT&T allies with GE Current for smart city deployments. GE Current adds experience in the energy segment, the GE Predix IoT platform, intelligent sensors,

Feb 27
Telefonica’s 4th Platform is a bold and ambitious initiative to address the external data monetization elephant in the room. It talks to nothing less than the future of the Internet, and the role the carrier could play in that evolution.

Feb 24
Vodafone’s financial results continue to improve and it is posing a greater threat to competitors in the SMB segment. By entering the fixed-line market, it will enlarge its service portfolio and build stronger relationship with customers.

Feb 24
Telefónica’s platform support for Sigfox’s connectivity expands customers’ LPWA options and ‘legitimizes’ unlicensed spectrum offers in matching needs, technologies and costs in IoT projects.

Feb 24
Deutsche Telekom’s commercial NB-IoT roll-out in eight European countries this year, backed by partners for devops and, crucially, pan-European customers, overshadows competitors’ current efforts in the low power wide area network market.

Feb 22
Vocus continued to report strong financial results mainly due to M&As. However, the company is not spared from the intense competition in the business segment and its organic growth is slowing down. Data and Internet services are key growth areas.

Feb 22
Government Digital Services’ announcement that UK public sector bodies should favor the use of public Internet connectivity over private MPLS is a bold move that offers cost benefits; but should organizations so readily embrace the Internet?

Feb 21
If at first you don’t succeed, try, try again. For Telefonica, that second try to raise cash from its Telxius infrastructure holdings is getting its IPO asking price, but not yet a firm buyer commitment to purchase the full 40% stake for sale.

Feb 21
Level 3 reported mixed results for 2016, with CNS revenue flat but gains in profitability, margin and free cash flow. Its North America Enterprise segment was the shining star, and Level 3 sees momentum in EMEA and Latin America.

Feb 21
Verizon buys drone operations company, Skyward, to add to its IoT portfolio. The deal adds a group that specializes in simplification and workflow optimization for drones, considered to be an enabler of IoT opportunities in a variety of verticals.

Feb 21
Virgin Media Business more than doubled its SOHO/SME customer base during 2016 and Project Lightning will support further growth. However, VMB needs to step up investment in its large enterprise portfolio to achieve significant growth.

Feb 21
Orange’s MNC-focused portfolio now includes public cloud, leveraging an OpenStack-based platform developed by Huawei. The system vendor has previously been tapped by key global telco rivals, so Orange will need to differentiate on service delivery.

Feb 20
NTT plans to forge greater cooperation between NTT Communications and Dimension Data to deliver cloud services globally. This will enable both organisations in Australia to lower operating costs and enhance cloud management capabilities.

Feb 17
Telefonica progresses in its LPWAN initiatives with a water metering pilot in Chile, using NB-IoT technology. The test is the first NB-IoT trial in Latin America. Telefonica is also a SigFox investor but is wise to pilot multiple LPWAN options.

Feb 17
Combining IBM Watson and Visa token technologies changes the game in global payments and other industries, and it will inspire fresh thinking about what the IoT is for. The opportunity is colossal; now let’s see them execute.

Feb 17
NTT Communications and Dimension Data both announced plans at the group level to join forces in cloud to leverage scale and expertise, but so far, there is only aspirational intent; both companies will continue to market their own portfolios for now.

Feb 17
Telstra’s half-year FY2017 results are not meeting market expectations, with revenue decline across several areas. However, the carrier is seeing positive results in its cloud services and industry solutions particularly in the health care sector.

Feb 15
Amazon breaks into the collaboration market with Chime, a pay-as-you-go service designed to simplify conference calls and team collaboration. Level 3 and Vonage are the first to add Chime to their portfolios; others are sure to follow.

Feb 15
AT&T launches a new LTE-M pilot site, discloses plans for Mexico and highlights trials in diverse verticals as the race to offer LPWAN solutions advances. Operators see opportunity for low-bandwidth deployments focused on cost savings and battery life.

Feb 15
iBasis improved its InVision monitoring tool, adding GRX/S8. Extending sophisticated tools to network managers to help them better monitor LTE Diameter signalling traffic and connectivity helps iBasis to score differentiation points.

Feb 15
Deutsche Telekom targets unplanned machine downtime with revamped IIoT starter kits, and published pricing allows prospects to prequalify themselves, likely making sales calls hyper-efficient.

Feb 14
IBM and ServiceNow already had a long-standing relationship. It seems a natural progression that Big Blue is now looking to extend ServiceNow’s workflow environment with its Watson, Bluemix and Cloud Orchestrator platforms.

Feb 14
T-Systems’ AppAgile platform for DevOps is now available via Microsoft Azure’s secure German cloud, expanding the existing PaaS solution to a hybrid delivery environment. T-Systems’ role as data trustee protects customer data—even from partners.

Feb 14
Accenture’s move to acquire iDefense Intelligence Service strengthens the former’s cybersecurity play, giving Accenture technology, personnel, and an extensive database of threat information to accelerate accurate threat identification.

Feb 14
On the strength of big gains in “strategic imperatives” including cognitive computing and cloud, IBM bested analyst estimates. However, revenue declined for the 19th consecutive quarter.

Feb 10
Nokia’s global managed IoT network as a service (WING) changes the MVNO game; the vendor disclaims a desire for telco licenses, but it could still scoop some of the IoT treasure as it deals directly with enterprises and lets CSPs white-label WING.

Feb 10
Optus Business’ revenue declined 6.5% in Q3 of the financial year. Stiff competition, regulatory changes and the lack of a large-sized deal have resulted in revenue decline in all four categories: ICT, data/IP, mobile and voice.

Feb 9
There was much shield-beating from various providers throughout 2016 about how SD-WAN will revolutionize WAN. This blog looks at basic technical facts without the marketing hype, to help IT managers understand potential benefits.

Feb 8
AT&T allies with IBM, Nokia, Palo Alto Networks, Symantec and Trustonic to research and solve IoT security problems and influence standards bodies. Security concerns remain the primary deterrent to IoT growth; an alliance may spur on new solutions.

Feb 8
Masergy launched Cloud Contact Center, a customer interaction solution featuring native Salesforce integration and omni-channel communications. Advanced analytics offer real-time visibility to streamline operations and gain business insights.

Feb 8
Three UK’s acquisition of UK Broadband and its Relish brand is primarily a move to increase the MNO’s spectrum holdings, but the deal also offers modest potential for growth in the UK B2B fixed services market.

Feb 7
CenturyLink has launched a mobility management service for its installed customer base, targeting businesses of all sizes. The offer is based on IBM MaaS360, with full service and support from CenturyLink, tiered options, and a no-contract approach.

Feb 7
AT&T connects its IoT Control Center to its NetBond ecosystem for secure connectivity to cloud providers and customer data centers. This network-centric play helps AT&T fortify its position in the all-important race to provide IoT security.

Feb 6
This advisory evaluates the industry’s current primary technology themes, spanning digital transformation, security, big data, cloud, SDN, mobility, IoT and collaboration, and suggests how global carriers can differentiate.

Feb 2
There are signs that workplace transformation is gaining pace in Australia. However, this transformative process will require support from top management, the involvement of various departments and capable technology partners.

Feb 2
Verizon closes its acquisition of XO Communications for $1.8 billion, removing an established U.S. market player known for aggressive pricing and promotions. The deal strengthens Verizon’s enterprise and wholesale role, and supports its 5G plans.

Feb 1
Sprint had a solid quarter in terms of its post-paid growth, cost-cutting initiatives, cash flow, and profitability goals. However, it continues to keep mum about its business services progress.

Jan 31
Digital transformation is a long-term aspiration. However, activity-based working is something closer to home and a necessary hurdle for many organizations to cross in the maelstrom of technology, people, process and change management.

Jan 31
Through January 2017, Microsoft included the latest round of feature adds to Office 365, such as online scheduling and SharePoint/OneDrive integration. Voice providers TieTechnology, net2phone and magicJack are working out new market strategies.

Jan 31
H2 2016 highlighted the growing importance of cost savings in the UK public sector, with both BT and Capita signalling savings realised above technologies delivered. However, Vodafone has delivered an example of how IoT will play more of a role.

Jan 30
Verizon reported mixed results for 2016 as it worked to transition to a business model centered on IoT and digital media for growth. The company is investing in fiber and 4G/5G, along with strategic acquisitions, to support the transition.

Jan 27
CenturyLink and Cloudera are teaming on a joint Big Data as a Service (BDaaS) offer. The pair promise faster and better results from the managed solution centered on Cloudera’s Hadoop-based platform and hosted on CenturyLink’s bare metal servers.

Jan 30
AT&T had a strong 2016; signs seem promising for AT&T to get its way with the pending Time Warner acquisition, which would set up the company to become a vertically integrated business rivaling the Comcast/NBCUniversal business model.

Jan 27
India’s top global IT services companies are having a solid year. More providers are becoming confident enough to disclose artificial intelligence/autonomics platform traction, and there is word of greater internal automation as well.

Jan 26
Our evaluation of four leading IIoT platform-as-a-service offerings uncovers their core value propositions and points of differentiation beyond basic application enablement capabilities.

Jan 26
Global Capacity extended its symmetric and asymmetric Ethernet-over-copper reach, deploying the service in 346 COs nationwide. The move helps wholesalers meet customer needs, as an alternative where fiber-based services are not available.

Jan 26
Atos has continued to flesh out its security services portfolio, using the occasion of the FIC conference to unveil solutions in cloud access management, biometric authentication, and GDPR compliance.

Jan 25
Tata Communications has taken a 35% stake in Teleena just as the Dutch MVNE and Cumulocity team up to take on the global IoT majors; but the nascent ‘dream team’ lacks an analytics play, which is the real money shot.

Jan 25
NTTPC has strengthened its network services with managed SD-WAN using Viptela’s technology. Whilst this is not considered an innovative move and it is limited to the Japanese market, it signals a broader move into SD-WAN by NTT Com.

Jan 24
Oracle followed last week’s global cloud infrastructure news with another greenfield investment, this time in the Middle East. It’s a wide-open regional market where the provider could gain an edge on global rivals.

Jan 24
Vodafone lobbied hard to get NB-IoT into the 3GPP’s LTE standards; its Spanish network should show the world whether it has a place in the LPWA niche, but it faces entrenched competition from operators with alternative access methods.

Jan 23
Vodafone has chosen two credible vendors to transform its network, which will enable it to improve its cost base and introduce new services. This is an important message that Vodafone remains committed to the Australian market.

Jan 20
Windstream is joining other early adopters with its own managed SD-WAN service. The provider has added its own regional SD-WAN gateways integrated into its IP/MPLS network, differentiating from simpler over-the-top SD-WAN services.

Jan 20
As infrastructure opens and tech starts to integrate with APIs, 2017 will surface opportunities for service providers to shape digital disruption ‘their way.’ Mobility, UC&C and contact centers are great building blocks.

Jan 20
Hughes Network Systems has a strong track record developing its own technology to optimize traffic across disparate broadband links. Hughes’ move into managed SD-WAN is an evolutionary step based on the operator’s established skill set.

Jan 19
Vodafone has renewed its 15-year partnership with TDC for Denmark and Norway, and chosen arch challenger Tele2 to stoke competition in the Baltic, just as Telenor and Telia extract themselves from Asia to focus on their neighbor markets.

Jan 19
As infrastructure and services transform, 2017 will be a year providers focus on use and integration of emerging technologies, and a willingness to take commercial risks.

Jan 18
Exponential-e has announced its plans to launch managed SD-WAN service based on Nuage technology at the end of Q1 2016. The deployment fits into the provider’s strategy to develop a compelling cloud networking message and portfolio.

Jan 17
Now that managed SD-WAN services have become more widely adopted, Verizon has partnered with SevOne to incorporate improved portal intelligence. This should help differentiate Verizon’s services from those of over-the-top managed SD-WAN peers.

Jan 13
Comcast announced private links to the Microsoft Cloud for access to popular business applications. The move is a logical and necessary step in Comcast’s strategy to serve enterprises, but it still has work ahead to meet competitors’ capabilities.

Jan 13
As infrastructure opens and tech starts to integrate with APIs, 2017 will present opportunities for service providers to shape digital disruption ‘their way.’ Mobility, UC&C and contact centres are great building blocks.

Jan 13
As infrastructure transforms, 2017 will see telecoms focus on ways that core assets can deliver value. This will require the use and integration of emerging tech and a willingness to take on commercial risk and challenge the ‘telco culture.’

Jan 12
The world is shifting, but stock WAN SLAs still default to performance measures like averaged latency, averaged delivery, and averaged jitter. Enterprises: operators are better than this, even if they need to figure out better ways of showing it.

Jan 12
T-Systems’ hosting deal to manage and aggregate data from Roambee’s asset tracking and condition monitoring devices could cover Deutsche Telekom’s $3.1 million stake in the operator, giving DT a low-cost entry to the global PAYG logistics market.

Jan 11
GTT has closed the Hibernia Networks acquisition, gaining a low-latency subsea cable and content services. The move helps GTT target new customer segments and adds solution design flexibility. But, integration may be more challenging than expected.

Jan 9
Through the monthly SMB Watch series, Current Analysis has covered service providers’ jockeying for product position in wireline/wireless, collaboration, security, IT services and cloud. This report recaps 2016 and looks forward into 2017.

Jan 9
At CES, AT&T launched an expanded set of IoT consulting and professional services as well as new device certification options. These are geared towards helping businesses navigate the complexity of IoT deployments, which remains a barrier to growth.

Jan 9
CSC is working with Microsoft to help organizations across multiple industries derive better intelligence from their data sets. The aim is to give customers a practical way to apply AI to enterprise data to make transformative changes.

Jan 4
The IIoT services market continued to evolve in Q4; service providers trialed LPWANs and drones, and enhanced app development capabilities. Operators, IT and PaaS service providers announced alliances and customer wins in diverse verticals.

Dec 30 2016
With a slew of launches and solution enhancements, AWS is making it clear that it has even more ambitious plans centered on making its cloud more accessible. However, rivals have designs on playing disruptor roles.

Dec 30 2016
Governments, enterprises, and service providers are rapidly advancing their agendas around securing data, organizations, and the cloud. New regulatory frameworks and security technologies make for wide open market for next-generation solutions.

Dec 29 2016
Trends in 2016 suggest that 2017 will be a year when UCC will be more seamlessly integrated with applications such as workflow solutions and CRM. ICT providers are also beginning to understand how corporate social media can be used effectively.

Dec 27 2016
Activity in Q4 featured a significant number of cloud market ecosystem developments, most of which involved global cloud platform vendors. New service launches targeted SME and public sector segments, while data center build-outs continued apace.

Dec 23 2016
2016 has been the year of hybrid cloud hype, but 2017 looks set to be the year where hybrid becomes a much more heavily adopted form of cloud architecture, creating opportunities for telcos to become more central to their customers’ ICT needs.

Dec 21 2016
As 2016 comes to a close, it is time to look at the top trends in enterprise mobility and the industrial Internet of Things, noting the big trends of the year, with a look towards changes to come in 2017.

Dec 16 2016
IBM and BMW team up in IBM’s Munich Watson IoT HQ to develop new ways for drivers and cars to communicate, leveraging machine learning and conversational tools. Goals include customizing the driving experience, improving comfort and safety

Dec 16 2016
Oracle saw another quarter of cloud sales growth, but its total revenues were flat for both the quarter and the first half of its 2017 fiscal year. Bright spots came from its NetSuite acquisition and its DBaaS offerings, while IaaS growth is modest.

Dec 16 2016
The security industry orients itself towards external threats, yet few are orienting themselves to the insider. CISO research from Australia shows the problem is bigger than what most think, as is the opportunity.

Dec 15 2016
Nordics IT services firm EVRY goes to market with AWS in the global cloud provider’s new Public Sector Partner Program, offering professional services leveraging certified consultants. EVRY already has long-term deals in place with IBM and Google.

Dec 15 2016
BT, in a direct response to Vodafone’s recent launch of cloud-based SAP services, will offer its customers access to T-Systems’ SAP HANA skills and services via the BT ‘Cloud of Clouds’ platform.

Dec 15 2016
Fujitsu Australia is advancing its ‘workplace anywhere’ approach with a Windows 10 migration, ongoing support and lifecycle management. But, little is being considered in terms of opportunities outside the CIO office.

Dec 14 2016
Telefónica provided a slightly different take on digital transformation at its recent analyst summit, describing its approach in terms of becoming an “OnLife Telco,” capitalizing on “software-ization” to become what it calls a “platform company.”

Dec 14 2016
This advisory summarizes the anti-fraud competitive landscape, calling out market-leading offerings, and exploring main trends.

Dec 13 2016
Google opened its new data center in the Netherlands after more than two years of construction. The green energy-powered facility has not yet been earmarked for hosting a global region for Google Cloud Engine, but it is likely to be announced soon.

Dec 12 2016
Comcast Business’ Analyst Day highlighted enhancements to its data, voice, and managed services and showcased initiatives for cloud and SD-WAN offers. SMBs are its largest segment, but Comcast is making inroads with enterprises.

Dec 9 2016
Vodafone’s commitment to the SME market has been underlined with the launch of a new Digital Marketplace in Italy, with more countries to follow. Meanwhile security is a growing trend, whilst both Daisy and O2 UK have launched new UCaaS solutions.

Dec 8 2016
TPG is on track to meet its growth targets and has signalled its ambition to be a mobile operator. However, TPG appears to focus on the carriage business and there are major challenges for it to roll out a mobile network across Australia.

Dec 8 2016
HPE’s Cloud28+ has launched its App Center and Docker containers, and opened to members outside Europe, but its pivot toward the channel comes during an uncertain time for the global company.

Dec 8 2016
After months of rumors, Verizon disclosed that it is selling off two dozen data centers to colocation giant Equinix. The deal offsets some of the cost of Verizon’s multi-billion dollar Yahoo buy while boosting Equinix’s Americas presence.

Dec 8 2016
Two big forces currently drive networking in Latin America: One is telecom policy review, with a willingness to change for attracting new investment; the other is of wholesale providers leveraging their way into higher-margin enterprise markets.

Dec 6 2016
RagingWire announces plans for a 250,000 square foot data center in Ashburn, VA. The move positions RagingWire, and parent company NTT, to meet future enterprise and carrier demand for capacity and interconnection in a highly competitive market.

Dec 6 2016
Consolidated Communications has bid to acquire FairPoint Communications in $1.5 billion in stock and debt. Financially it’s a good deal for Consolidated, but the FairPoint purchase also means inheriting that provider’s baggage.

Dec 5 2016
Telstra will invest in the core to stay competitive while it loses its edge associated with its copper network. A key differentiation going forward will be in vertical markets, SMB and new services.

Dec 5 2016
Telstra is demonstrating engagement throughout Asia and the world, as the operator shows how its global SDN/NFV strategy is coming together; and how network-cloud connectivity, acquisitions and JV partners fit into its business services strategy.

Dec 1 2016
Zayo plans to buy regional fiber provider Electric Lightwave for $1.42 billion. ELI’s fiber assets mesh well with Zayo’s network to deepen its metro reach in key Western markets. But, ELI’s SME and voice segment is not core to Zayo’s model.

Dec 1 2016
Tata Communications launched its global managed SD-WAN service offering automation, programmability and cloud inter-connectivity, with a roadmap to NFV. But enterprise should take notice of the options and alternatives coming to market.

Dec 1 2016
Claranet launched an enterprise-class backup solution leveraging technology from partner Asigra, increasing its competitiveness in larger accounts. So far only hosted in UK data centres, it may not appeal to customers in its other country markets.

Nov 30 2016
As it gets closer to formally inaugurating the new Telekom Security business unit. Deutsche Telekom hosted an expo to launch a range of new solutions for SMEs and corporates. The new services include in-house developments and third-party technology.

Nov 29 2016
In November 2016, Microsoft added an Outlook Customer Manager feature to select Office 365 packages.

Nov 29 2016
Global Cloud Xchange has deployed its Cumulous Network across India; support for 100 Gbps waves and reach to Reliance Communications data centers leave GCX well positioned to meet wholesale customer needs and enterprise cloud services demand.

Nov 29 2016
BT is facing ‘legal separation’ from Openreach under proposals from regulator Ofcom that go further than BT’s own efforts. This presents a potentially expensive headache for BT, but also opportunities for further deregulation.

Nov 29 2016
More than the usual new service launches and data centre buildouts were announced during the third quarter. European telcos are especially active, along with IT vendors that are expanding their SaaS and IaaS portfolios.

Nov 28 2016
BT’s H1 2016/17 results speak of both headwinds and potential as the boost created by the addition of EE’s revenues masks problems in the UK public sector. Importantly, BT can point to momentum in the UK corporate and global MNC markets.

Nov 22 2016
DDoS mitigation has settled into tried-and-true techniques that keep sites touching the public Internet online. XO’s service itself is conventional; the provider aims to differentiate with a service wrap that is friendlier to smaller enterprises.

Nov 22 2016
Daisy’s proposed acquisition of Alternative Networks would significantly increase its revenues and scale, and remove a direct rival. While a smart move, Daisy’s many, and increasingly large, acquisitions raise questions about integration.

Nov 22 2016
Alibaba has increased its global footprint to 14 total cloud regions with the addition of Dubai, Frankfurt, Sydney, and Tokyo. Scale and new partners may speed innovation, but the main impact is increased regional competitiveness against rivals.

Nov 22 2016
KPN is hoping to emulate Internet peering points by providing a neutral hosting venue for people and firms to exchange information. First up is crowd-sourced traffic information, which could morph into the Netherlands’ intelligent transport system.

Nov 28 2016
While EMM services are relatively static, there remain areas of differentiation in enterprise mobility. Service providers are leveraging mobility as a key element of digital transformation, including security, applications and vertical packaging.

Nov 21 2016
IBM is rolling out new services on the Bluemix platform that enable cloud database migration, BI, and data warehouse transactional support for applications. The promised result is a cloud that better integrates traditional enterprise data.

Nov 21 2016
Google is adding a new cloud machine learning API, new hardware options, and new natural language processing features to its growing AI portfolio. The company is angling to take an AI leadership role, but can Google win over the enterprise?

Nov 17 2016
Colt expands its U.S. presence with the addition of offices, executives and sales and support staff, targeting enterprises and service providers with connectivity to Europe and Asia. Raising its brand awareness will be critical to Colt’s success.

Nov 17 2016
Predicting less regulatory intervention for the US telco and ISP markets under President Trump is easy enough. The impact on a broader competitive landscape in the years to come is less obvious.

Nov 17 2016
GE and PTC ThingWorx are cozying up to take on IBM, Accenture, Microsoft, Cisco etc. in the IIoT platform market. While this is not the start of consolidation in the over-supplied general IoT sector, the relationship could dominate the IIoT.

Nov 17 2016
BT leveraged its EE wireless assets and roaming footprint to launch ‘One Mobile anywhere’ to MNCs with UK operations. The service offers a single, fixed-price tariff to 159 countries for global data roaming, shared across all traveling employees.

Nov 17 2016
IBM Security is enriching its portfolio, emphasizing intelligence and incident response. The organization opened a new headquarters and pointed to facility enhancements and a new elite consulting team as proof its investments are paying dividends.

Nov 16 2016
Vodafone’s 2016 analyst event underlined the progress made improving and integrating its internal systems. The platform is in place, and planned launches for 2017 and beyond will be vital to delivering the growth Vodafone’s investment demands.

Nov 16 2016
Vodafone’s tens of billions of Euros of investment over three years is delivering results, and Europe is showing signs of life. However, Vodafone faces challenges in the UK and India, and questions of whether enough progress has been made.

Nov 15 2016
GE Digital is acquiring ServiceMax, a software specialist in field service management and workforce logistics solutions, to expand the scope of the Predix IoT platform while opening up a new customer base for GE in diverse vertical markets.

Nov 15 2016
8x8 brings its Channel 2.0 partner program to market complete with a new portal, new features, new partners, and new customer wins. 8x8 has seen solid growth from its indirect channel, this additional investment seeks to accelerate momentum.

Nov 11 2016
Like previous inter-carrier standards efforts, SDN-based dynamic services are now getting attention for their interconnect potential. AT&T and Colt had a public demonstration of what’s possible, and are among those pushing for progress.

Nov 11 2016
Optus Focuses on Security to Drive Growth - Financial Results Alert
Optus Business is facing slow growth and a declining EBITDA. Whilst it has boosted revenue though its investment on cyber security, the growth barely offsets the decline of traditional carriage revenues.

Nov 10 2016
GTT has been making a steady stream of acquisitions to help scale its retail, wholesale and government business: Its US$590 million Hibernia Networks bid is its most ambitious to date; providing GTT with assets to go further on the offensive.

Nov 10 2016
With faster Internet access and greater appetite for cloud-based services, new players are entering the Australian market. Existing telcos and IT service providers are also strengthening their cloud, UC, security and business apps offerings.

Nov 10 2016
The new Trump administration, with enviable dominance in both houses of Congress, could bring sweeping change to the FCC, DoJ, telecoms regulation and the market at large. Exactly how, and to what degree, is unknown. Much hangs in the balance.

Nov 10 2016
Current Analysis recently updated its profiles on mobile operators and IT service providers that offer global enterprise mobility services. While many vendors’ portfolios remained static, some upped their game.

Nov 9 2016
BT Global Services has outlined plans to launch its Agile Connect managed SD-WAN service in early 2017. The offering will dovetail nicely within BT’s ‘Cloud of Clouds’ message and expand its SD-WAN menu beyond Cisco IWAN.

Nov 8 2016
Orange Business Services launches Easy Go Network, promising a 75-country reach by year-end 2016. The service targets branch sites leveraging Internet access in a hybrid VPN. This move represents the positive outcome of year-long domestic trials.

Nov 8 2016
Level 3 Deepens European Reach of Ethernet Service Portfolio with New Locations, Dynamic Services

Nov 8 2016
Windstream has come to an agreement to merge with EarthLink, which may take another larger national competitor off the table. Windstream is willing to pay a high valuation to receive EarthLink’s assets and debt de-leveraging advantages.

Nov 7 2016
Comsol is adding a LoRa capability to its national level 2 wholesale fibre/wireless network, putting pressure on Telkom’s Fastnet LoRa facility and Vula Telematrix’s Ingenu project.

Nov 4 2016
CenturyLink’s recent acquisition bid for Level 3 may have caught the industry by surprise, but the proposed sale of its data center business has been long in coming, and will go toward funding the planned purchase of its fiber peer.

Nov 2 2016
IBM and GM are partnering on OnStar Go, a platform to enhance the in-car experience with the help of IBM’s Watson cognitive IoT platform, which learns driver preferences to personalize services.

Nov 2 2016
In October 2016, Sprint and TelePacific launched their respective SD-WAN offers in partnership with VeloCloud, growing the variety of these market options that have become available to SMBs.

Nov 1 2016
Oracle is rolling its Bare Metal Cloud Service into production. Promised performance benefits and straightforward, highly competitive pricing should command customer attention, but alone aren’t likely to disrupt the landscape.

Nov 1 2016
Windstream launched Windstream Hosted Communications, a cloud-based voice and UC offer for SMBs. WHC adds tools and features that are important to businesses today, but are also widely available in the market already.

Nov 1 2016
CenturyLink’s bid to acquire Level 3 Communications could be fiber consolidation on a grand scale. The combined national footprints, global network, and regional Latin America and Europe businesses would greatly increase CenturyLink’s clout.

Oct 31 2016
Vodafone Global Enterprise launched services in the Americas in 2015, targeting 900 of its MNC customers with a portfolio of fixed and mobile services, fortified by compelling global tariffs. FedEx Express is a high-profile customer win.

Oct 31 2016
Users can ensure there are no dogs among the IoT devices on their networks if users exploit Telefonica’s hosted public key IaaS offer from Symantec; it to delivers real time cloud-based device protection alongside its Eleven Paths security suite.

Oct 26 2016
Google took the wraps off a new cold storage service designed to go head-to-head with AWS’ Glacier. The company also introduced new storage service tiers as it looks to gain more market share in the enterprise.

Oct 25 2016
After remaining relatively silent on B2B services and strategies for nearly a year, and with a new leader in place, Sprint speaks up on SMB and mid-market momentum; in addition, it tells of plans to refocus on large enterprise and MNC segments.

Oct 24 2016
AT&T’s Time Warner bid would create a single company for content creation and distribution, spawning new types of consumer services. AT&T’s enterprise moves won’t be diminished, but takes attention away from its business services evolution.

Oct 24 2016
AT&T held its annual Analyst Summit in early October, revealing progress in its network transformation initiatives. AT&T’s network shift to a software-defined infrastructure is supporting reduced OpEx and improving customer interactions.

Oct 24 2016
Orange takes its Datavenue IoT service global with new datasets, certified devices, field-proven apps, a variety of connectivity options, and end to end security assurances. The global market has fewer contracts and more competition for them.

Oct 21 2016
With LUCA, Telefonica goes to market with several years of learning around data exploration and discovery. Its initial offerings leverage anonymized data, but planned consent-based services could test boundaries of data protection.

Oct 21 2016
BICS launched Voice Roaming Firewall with certain unique features, such as leveraging BICS’ crowd-sourced data base of known fraud numbers. The move is positive because BICS is offering its MNO customers a wider range of anti-fraud tools.

Oct 20 2016
Vodafone announced a January 2017 launch of NB-IoT networks in Germany, Ireland, the Netherlands and Spain. While its widespread LPWAN network won’t be completed until 2020. Vodafone and other operators are getting closer to having offers in place.

Oct 18 2016
Deutsche Telekom gets Microsoft Azure, Cisco and Huawei IoT platforms talking for customers’ benefit, and positions itself to stay relevant as edge computing starts to change the face of IoT projects.

Oct 19 2016
AWS and VMware made a splash with a new partnership centered on running the latter’s cloud infrastructure software in the Amazon environment. The tie-up should make it easier for customers to migrate on-prem VMware workloads to the public cloud.

Oct 18 2016
Telefonica has made several enhancements to its private cloud offer targeted at MNCs. Auto-scaling and dedicated infrastructure options improve functionality, but streamlined solution management is still a work in progress.

Oct 13 2016
Colt extended its managed SD-WAN to 13 countries in Europe with Versa Networks. The move strengthens Colt’s WAN portfolio and scores good marketing points as interest is high - it can now enter dialog with prospects interested in trying SD-WAN.

Oct 12 2016
Windstream partners with Straight Path and CBNL to expand its fixed wireless access capabilities and reach. Windstream’s new access option, based on millimeter wave technology, offers economically scalable access to Windstream’s service portfolio.

Oct 12 2016
AT&T and AWS are expanding their relationship with a multi-year pact centered on integrating cloud and networking. This aspect of their alliance targets AWS IoT customers that want to leverage AT&T’s NetBond secure connectivity solution.

Oct 12 2016
The U.S. regulator, the FCC, is preparing a long-awaited order that will force a blanket decrease for TDM leased line special access costs. There’s bound to be backlash; enterprises shouldn’t assume DS1/DS3 access cost savings will actually happen.

Oct 10 2016
The IIoT services market continued to heat up in Q3; service providers geared up for LPWANs, trialed drones, and made acquisitions in vertical segments. Operators, LPWAN specialists and IT service providers announced customer wins and alliances.

Oct 10 2016
Telstra has a new organizational structure around network, platforms and apps with mobility and security as vertical pillars. A logical move for a telco moving to an industry that is software defined, cloud-consumed, data driven and mobile-enabled.

Oct 10 2016
Singtel is focusing on hybrid cloud management as automation and orchestration problem. Challenges are on building out more partners in the middleware layer while hitting its roadmap targets for containers and other services.

Oct 6 2016
Cable network operator Comcast is putting a toe into the B2B IoT network market using Semtech’s LoRaWAN technology, but Semtech carries the major risk.

Oct 5 2016
AT&T has broken its silence over SD-WAN platform partnering: It will add over-the-top, premises-based VeloCloud service in 2016, and plans to add VeloCloud’s software-based gateway function as a hosted element across its network in 2017.

Oct 5 2016
In siting its $200 million Watson IoT HQ, IBM is betting Europe, rather than the U.S. or China, will lead global adoption of IoT, and that the talent needed to build and sustain IoT innovation and delivery will migrate to Munich.

Oct 4 2016
Following up on its initial CPE-based managed NFV services launch, AT&T has settled on a new name for the service - FlexWare - while increasing its reach to 150 countries, adding another applications partner, and itemizing CPE options.

Oct 4 2016
Telent and Actility’s Netzikon LoRa-based national German network will sharpen IoT appetites and competition in LPWA markets, and it promises pan-European roaming ahead of NB-IoT network launches in 2017.

Oct 4 2016
Microsoft has doubled its cloud investment in Europe over the last year, and says multiple data centers in France will go online in 2017. No mention was made of the impact on its many European cloud access and channel partners.


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