Current Analysis
Service Enablement Ecosystem
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Service Enablement Ecosystem
Date  Report
Sep 19
Amdocs unveiled its Smartbot solution, combining its aia intelligence platform with Microsoft Cognitive Services, targeting operator digital self-service care and engagement applications, but the mainstream readiness of smartbots is unsettled.

Sep 11
Huawei has recruited six software partners to target cloud-enabled BSS, analytics, and mobile payments applications, focusing more on operator digital priorities, but the marketing case for another digital ecosystem alliance is weak.

Sep 8
Alibaba and ZTEsoft generated high-profile speculation during summer 2017 that Alibaba allegedly was prepared to acquire ZTEsoft for ~$440 million. Alibaba’s targeting of telco software assets and operations portends a new competitive landscape.

Aug 17
NB-IoT and LTE-M are the cellular operators’ newest weapons in the push to “own” the Internet of Things. Neither technology is likely to generate significant revenue growth for operators until the “value” question is solved.

Jun 30
Netrounds and Cisco expand their relationship to target growing operator demand for orchestrated assurance, but both companies need to prove they can meet the full range of operator automated assurance demands and accelerate adoption.

Jun 30
Nokia completes its acquisition of Comptel, providing momentum and market validation in the bid to build its standalone software business, but must counter the digital transformation moves made by rivals since the acquisition’s announcement.

Jun 29
ZTE launched its Carrier DevOps 2.0 solution at MWC Shanghai using Docker container capabilities to enable customized 5G network slicing applications, but ZTE needs to address services and licensing aspects to spur operator adoption.

Jun 28
Witbe launched its new cloud-based OTT video monitoring solution, delivered through its Galilei reference network using multiple points of presence globally, but faces near-term operator resistance to third-party cloud implementations.

Jun 27
ZTEsoft unveiled its ZSmart 9 BSS offering aimed at driving operator digital transformation with new capabilities, like continuous billing and parallel software releases, but it’s missing key pieces to solve the digital transformation puzzle.

Jun 22
Sandvine unveiled enhancements to its Business Intelligence portfolio, including upgrades to its Network Demographics and Network Analytics products, but expanding the portfolio to include capabilities like hybrid management apps is more critical.

Jun 21
Nokia launched its Nokia Autonomous Customer Care solution aimed at improving operator digital customer care efficiency using interactive bot technology, but Nokia must ensure the new bots are ready for prime time to avoid adoption fallout.

Jun 20
HP Enterprise launched artificial intelligence and high-performance computing solutions aimed at delivering swifter, more efficient business insights while boosting security, although digital transformation benefits need more ecosystem support.

Jun 12
The 2017 TM Forum Live! centered around digital transformation, with a host of vendors and operators touting their digital plans. The challenge facing operators is committing to transformation before digital competition overwhelms adaptation.

May 19
With a definitive agreement with China Huaxin to form Nokia Shanghai Bell (NSB), Nokia can now take full advantage of a key asset from the ALU acquisition to provide a key differentiator in an important market, both in sales support and R&D.

May 15
The new Netcracker 12 platform adds cloud and analytics capabilities and SDN controller support to boost operator enterprise digital initiatives like IoT and SaaS offerings. But, the ‘multispeed’ approach may be daunting to operators.

May 10
TM Forum Live! 2017 is in Nice, France next week, and with the nature of telco networks and IT undergoing radical change, the ‘Live!’ suffix is more appropriate than ever. GlobalData will be there and will host a post-show webinar.

May 10
Ericsson launches its Dynamic Orchestration solution aimed at end-to-end orchestration, especially in SDN/NFV environments, but signals the alliance with Cisco is unable to co-develop portfolio innovation.

Apr 27
What follows is a detailed assessment of the conference proceedings as they relate to the service enablement ecosystem market, Huawei’s evolving strategies, and the impact of announcements made at the conference.

Apr 19
Huawei’s SmartCare SOC solution was selected by Telefonica to deliver real-time CEM to mobile services in three countries, validating its PSPU vision, but it now faces the harder task of driving the carrier’s operations transformation program.

Mar 31
After acquiring Brite:Bill, Pontis, and Vindicia, Amdocs decided to operate the three as independent concerns. In Brite:Bill’s case, Amdocs has gained new market inroads, but must spur integration of Brite:Bill innovations into its portfolio.

Mar 29
Ericsson announced a long overdue portfolio realignment and simplified management structure to counter operating challenges. But many questions remain regarding additional portfolio rationalization, investment focus and strategic partnerships.

Mar 28
Packet Design joins NEC/Netcracker’s Ecosystem 2.0 program, combining Packet Design’s analytics with NEC/Netcracker’s Transport SDN solutions to spur deployment of SDN applications, but operators are increasingly building their own solutions.

Mar 23
Cisco completes its $3.7 billion acquisition of AppDynamics, providing a boost in the application monitoring capabilities of its digital transformation portfolio, but it now needs to take advantage of operator demand for application visibility.

Mar 23
IoT was, not surprisingly, big news at MWC. For IT vendors/systems integrators, the focus on IoT was largely buried into larger messaging around digital transformation; security, edge computing and ecosystem-building were the major IoT themes.


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