AT&T (Pan-European) Global Managed Internet Services
AT&T’s Global Managed Internet Services offer VoIP support, MPLS connectivity, secure e-mail and leading latency guarantees. AT&T’s plans to enhance its European network will increase its backbone capacity and further strengthen its offering. (7/10/2008)

Price: $595

BT Global Services (Pan-European) Internet Access
BT Internet Access offers strong global networking capabilities, supported by many relationships with local carriers for managed access. Whilst it has enhanced access speed, BT offers less coverage than market leaders and does not support VoIP. (7/10/2008)

Price: $595

Cable & Wireless (Pan-European) Internet Direct
C&W Internet Direct is available across a single backbone and includes VoIP access. However, the reduction of European coverage to 23 cities in 11 countries and the outlook of its business outside the UK are still key concerns for customers. (7/10/2008)

Price: $595

COLT Telecom - (Pan-European) IP Access
COLT’s DIA coverage in 32 cities in 13 European countries is very competitive, backed by solid SLAs and penalties. COLT’s focus on Ethernet services and dynamic on-demand bandwidth provisioning will further enhance its competitiveness. (7/10/2008)

Price: $595

Orange Business Services - (Pan-European) Internet Direct
Orange Business Services’ Internet Direct offers extensive global coverage, high-speed access including Ethernet access in over 20 European countries, managed security and strong local support. However, VoIP capabilities are still lacking. (7/10/2008)

Price: $595

Verizon Business - (Pan European) Internet Dedicated
Verizon Business’ Internet Dedicated service offers extensive coverage, a strong customer portal and Ethernet access in 20 locations within Europe. However, it trails market leaders in access speeds, security options and SLA levels. (7/10/2008)

Price: $595

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• Sections
  
• - Current Perspective Rating
• - Product Strengths & Weaknesses
• - Product Buying Criteria
• - Product Metrics

Page count: 4-6 pages

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• Buying Criteria
  • Performance
    • Performance is the top concern of Dedicated Internet Access users. Companies do not want their traffic bogged down in bottlenecks, and they can monitor performance online with some vendors, so performance is increasingly transparent.
  • Coverage
    • Coverage is a priority for customers. Companies are looking for extensive national, regional and global coverage capabilities from a single provider which can support all of their data communication requirements. A one-stop-shop approach can provide customers with greater cost-savings through a flexible pay-as-you-grow offer. It can also help to ensure strong service level agreements are enabled through a fully-managed service with extensive coverage.
  • Supplemental Service
    • Supplemental services are important for customers looking for DNS, e-mail relay systems, VoIP, IP Sec, online monitoring tools, co-location and CPE to provide greater flexibility, higher performance and security. Customers are increasingly looking for a single provider to manage their data communication needs.

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• Product Metrics
  • Network
    • DIA POPs
    • Platform
    • Backbone
  • Service
  • Global Coverage
  • Mail Relay
  • Domain Name Service
  • Mail Back-up
  • Voice Support
  • Online Performance Monitoring
  • Access Speeds
  • Pricing
    • Flat Fee
    • Burstable
    • Volume
  • Service Level Agreements (SLA)
    • Latency
    • Packet Delivery
    • Network Availability
    • Mean Time to Respond
    • Mean Time to Fix
    • Proactive or Reactive SLA
    • POP-to-POP or CPE-to-CPE
    • Installation Time Frames
  • Security
    • Managed Firewall Service
    • IP Sec
    • Encryption

Purchase Reports Online Purchasing and downloading reports online is quick and easy. 1. Accept the license agreement prepared by our lawyers.* 2. Select the reports you wish to purchase by clicking the "Purchase" button just below the report name and description. 3. Follow the checkout steps on our secure e-commerce site. All information you exchange with the secure site cannot be viewed by anyone else on the Web. All information is confidential and is used for internal purposes only. Under no circumstance will Current Analysis sell or otherwise redistribute this information. We accept the following credit cards: 4. Once your credit card is confirmed, you can download the reports. Reports are in a PDF format. We recommend you view the reports with the latest version of Adobe Acrobat Reader 5. Special Offer: If you purchase two or more reports in one category, we will send you a free Head-to-Head product comparison in one business day. More information. Contact us for special requirements. *The license grants rights to a single user for internal business or personal use only. Please contact us regarding licenses for enterprise-wide use, external use, and reprint rights. Contact Information Email: