AT&T (Pan-European)
AT&T has been winning big deals across Europe and its strategic partnership with IBM is proving to be successful with over 500 accounts under management. It is also set aside $1 billion to invest in its network and services for 2009. (6/3/2009)
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Azzurri Communications
Azzurri Communications’ extensive auditing services allow it to offer an attractive cost-saving message. Still, the onus is on Azzurri to show that it can deliver the high-level services (e.g., security) that it needs to move up the value chain. (2/9/2009)
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Belgacom
Belgacom’s Enterprise division continues to deliver good results and has expanded its Explore platform’s service reach. Now organised around customer type, Belgacom needs to deliver on its potential for converged and integrated service provision. (6/12/2009)
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BT Global Services (Pan-European)
BT Global Services has disappointed with significant write- downs on outsourcing contracts and a lack of discipline on cost control. The wheels are in motion to restructure and reduce costs, capabilities are strong, and BTGS can recover from this. (5/15/2009)
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BT (Germany)
BT Germany offers competitive national coverage and access to BT’s very competitive global MPLS service. The vendor has now exceeded EUR 1 billion in national revenue and improvements to its WAN and Ethernet services make it a strong competitor. (12/29/2008)
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BT (Italy)
BT is a powerful pan-European player with consistent momentum and a solid local presence in Italy. The company is pushing aggressively to be a leading regional provider of IT and network services via both organic growth and timely acquisition. (12/30/2008)
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BT (Switzerland)
BT Switzerland offers stiff competition for those seeking contracts with Swiss MNCs. BT’s national network presence is limited, but it can point to partnerships (e.g., Swisscom) and contract wins (e.g., Credit Suisse) to show it has traction. (2/4/2009)
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BT (UK)
BT retains its UK market lead and is backing its push for SME customers with reduced DSL prices and free mobile broadband. BT has made significant moves to improve its Ethernet portfolio, and while still a vulnerability, the gap is closing fast. (6/17/2009)
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Cable & Wireless
Cable & Wireless has made progress in the UK and its new MSP and focus on Ethernet have yielded contract wins (e.g., Tesco and Morrisons). C&W needs to reconcile THUS within its business model and the inevitable turbulence will be a challenge. (6/10/2009)
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COLT Telecom
COLT has a strong Ethernet product and is backing its new ‘Experience’ SME portfolio with enhancements to its partner programs. COLT continues to post customer wins and improving data revenues but its reliance on the finance sector is a concern. (6/15/2009)
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COLT Telecom (Germany)
COLT Germany’s advanced in-country network offers threatening Ethernet services backed by strong SLAs and COLT is developing SI services. However, COLT lacks recent big customer wins and its lack of a mobility offer creates a gap in its portfolio. (1/7/2009)
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Completel
Completel is a strong player in France, thanks to considerable infrastructure assets and a competitive corporate voice and data range. Increasing margins is a challenge, and a number of French operators enjoy scale advantages. (1/7/2009)
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Deutsche Telekom Geschaeftskunden
Deutsche Telekom Geschaeftskunden is a newly created business division that has taken over 160,000 business accounts from T-Systems. The focus of this entity is to align with T-Mobile and recapture the German SMEs from competitors. (4/29/2009)
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Easynet Connect
Easynet Connect offers a threatening portfolio of xDSL and leased line services for SMEs. A lack of mobility services and intense competition are concerns for the ISP, but a good customer service record makes Easynet a genuine option UK SMEs. (11/17/2008)
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Easynet Global Services
Easynet Global Services is expanding its presence in Europe (BeNeLux) and Asia (China), and it has enhanced its access options (EtherStream). Easynet is still a small player, but backed by BSkyB, it is well placed to weather the financial storm. (4/15/2009)
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Elisa
Elisa has streamlined its business and expanded its operational territory, and while it has good presence in its domestic enterprise market, the company needs to develop higher-margin services and improved corporate sales to grow revenues. (12/30/2008)
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Exponential-e
Exponential-e is a unique and innovative company offering hybrid Layer 2/3 WANs backed by Ethernet VPLS. Its small size may raise concerns, but the company is growing rapidly and plans to expand its reach and customer base during 2009. (3/24/2009)
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FASTWEB
FASTWEB has strong fibre and LLU programs for competitive all-IP business services. It intends to ramp up enterprise services this year, but it needs to leverage close ties with Swisscom and improve brand perception within this segment. (3/3/2009)
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Global Crossing
Global Crossing has a strong global network and its new European data centre services will provide an extra source of managed services income. GX has yet to silence its doubters and needs to improve its European brand, but it has good momentum. (2/17/2009)
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Global Crossing (UK)
Global Crossing UK continues to make progress with an improved Ethernet product and new managed hosting services. However, GCUK has yet to silence all its doubters and its needs to improve its brand and post further positive financial results. (6/15/2009)
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KPN
KPN is maintaining its dominance in its domestic market and continues to be a ‘go to’ company in the BeNeLux region. KPN’s Ethernet product is a strength and offers good European reach, but the vendor’s presence remains limited outside BeNeLux. (1/16/2009)
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neuf cegetel
neuf cegetel offers a solid broadband, IP and wireless portfolio to French enterprises, and SFR's acquisition will result in a powerhouse merged fixed and mobile provider presenting a heightened threat to France Telecom and other competitors. (11/10/2008)
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ntl:Telewest Business
ntl:Telewest Business remains a leading provider of Ethernet services in the UK and is expanding its SIP Trunking and access capabilities. However falling revenues are a concern for the supplier and rising debt may curtail any planned investment. (5/29/2009)
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ONO
ONO offers a competitive range of products for Spanish SMEs and larger enterprises, including enterprise-class VoIP with multimedia support, but the company is primarily a consumer-oriented player with growth driven by the residential market. (12/29/2008)
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Opal Telecom
Opal offers aggressively priced business-grade ADSL2+ and has a comprehensive mobile and fixed portfolio including SDSL and Ethernet. Its small size and reliance on low margins are weaknesses, but acquiring Tiscali shows its financial strength. (6/12/2009)
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Orange Busines Services
Orange Business Services grew its revenues in 2008 and its message of cost savings through virtualization and optimization is attractive. The carrier needs to take greater advantage of its mobile assets to deliver differentiated corporate FMC. (4/29/2009)
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QSC AG
QSC has posted a modest annual profit after previous losses and continues to post increased revenues. QSC still relies heavily on wholesale income, but it is a clear threat to T-Home in the German market and it is showing signs of real progress. (4/8/2009)
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Reliance Globalcom
Reliance Globalcom looks to offer global depth and flexibility. However, Reliance may find that the Vanco brand is tainted and its own lack of name recognition and nascent business model leave it facing many challenges. (12/1/2008)
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sunrise
Sunrise has shown modest growth in customer numbers on top of those gained through Tele2. However, Sunrise is still not a serious threat in the Swiss business market and its future is uncertain whilst its owner TDC is struggling financially. (6/10/2009)
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Swisscom
Swisscom has underscored its dominance in Switzerland with solid 2008 results and has enhanced its MNC security and SME services portfolios. Expansion outside Switzerland remains a challenge, but national customer wins continue to come its way. (6/15/2009)
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T-Systems
T-Systems is still winning big deal accounts in 2009 and globalizing its ICT services by lowering cost-base and improving sourcing. It has also doubled its MPLS coverage and can offer services directly in 53 countries. (7/2/2009)
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TDC
TDC is reorganising in response to falling margins and has enhanced it domestic dominance by acquiring Fullrate. Now the onus is on TDC to deliver more FMC services and customer focus to show that its restructuring is more than a marketing move. (4/9/2009)
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Telecom Italia
Telecom Italia’s multinational strategy has been weakened by intentions to sell parts of TI Sparkle. Domestically, FastWeb continues to make in-roads in enterprise, leaving Telecom Italia struggling to protect its established base. (6/19/2009)
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Telefónica SA
Telefónica is a major global player with extensive assets and infrastructure, but faces challenges in integrating and managing diverse operations and substantially raising its profile among multinationals not based in Spain or Latin America. (3/17/2009)
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Telekom Austria
Telekom Austria shows no sign of losing its number one status in its home market and it is increasing its data revenues. The operator’s search for a ‘strategic partner’ is a smart move to combat its limited international profile and capability. (3/17/2009)
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Telenor
Telenor remains a force in the Nordic enterprise space, but falling profits and a reliance on foreign mobile interest are a weakness, However, Telenor is increasing revenues and its partnership with Elisa should help to generate enterprise wins. (4/16/2009)
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TeliaSonera
TeliaSonera is growing revenues and consolidating its international interests in emerging Baltic, Eastern European and Asian markets, but still faces strong competition for multinational customers and pressure in the Nordic corporate segment. (3/16/2009)
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THUS
THUS has emerged from its acquisition by Cable & Wireless with a slimmer market focus, but still with an advanced SME portfolio and a bigger national reach. However it remains to be seen if its changed situation will affect its competitiveness. (6/8/2009)
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Verizon Business
Verizon Business is investing in its European and global network and it has launched improvements to its VoIP portfolio and Security Dashboard. The operator has good momentum in Europe, but it needs to continue improving its Ethernet portfolio. (4/2/2009)
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Vodafone Germany EBU
Vodafone Enterprise Business Unit is the number two provider in Germany in both fixed and wireless services. The company is winning new customers by offering ‘converged services’ and gradually changing the way providers compete. (4/29/2009)
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Vtesse
Vtesse is a feisty competitor albeit with a narrow market focus. Strengths include high levels of customer-centricity, proven capabilities in high-performance low-latency Layer 2 optical transmission networks, plus IT integration with partners. (2/26/2009)
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Wind
Wind is a major alternative operator in Italy able to offer compelling enterprise bundles thanks to both mobile and fixed assets, but competition remains intense and Wind can be positioned by rivals as primarily a consumer-oriented provider. (12/29/2008)
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