AT&T
AT&T has not been spared in the economic downturn, but the carrier's strategic services continue to grow briskly. The carrier's big investments keep operations streamlined and automation high. (4/23/2010)
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Azzurri Communications
Azzurri Communications’ attractive managed WAN and UC solutions have allowed it to keep winning customers and increase its profits. Revenues have stayed flat and Azzurri remains a small player, but it is well placed to challenge larger rivals. (3/24/2010)
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Belgacom
Belgacom is now operating under one brand and is focusing on expansion on market consolidation at home and expansion abroad. This is supported with better sales coordination, platforms and processes in place which is long overdue. (5/17/2010)
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BT Global Services
BT Global Services has worked hard to steady the ship and as a result has tended to look internally rather than externally to improve perception in the market. In the meantime, competitors such as Verizon Business have made impressive strides. (3/26/2010)
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BT (Germany)
BT Germany is strengthening its IT services and extending its partnerships to sell BPOS and SAP to the enterprise. Unlike other examples, its local acquisitions appear to be paying off for the company in Germany. (3/19/2010)
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BT (UK)
BT remains the UK market leader and it is delivering on promised expansions to Ethernet and ADSL2+ coverage and its new fibre DSL service. BT faces tough competition from fixed and mobile operators, but it is well placed to maintain its dominance. (4/13/2010)
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Cable&Wireless Worldwide
Cable&Wireless Worldwide is BT’s biggest threat in the UK, where its strategy to focus on critical communication needs of largest enterprises is paying off. Asia is another bright spot in its global footprint, but European sales are sadly lacking. (2/11/2010)
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Colt Telecom
Colt Telecom continues to expand its Ethernet capabilities around 100 E-NNIs in place worldwide, is using its NGN net to deliver new managed, hosted solutions such as SaaS. Colt’s rising profits and continuing customer wins are positive signs. (4/15/2010)
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Colt Germany
Colt has rebranded to underline its new strategy of providing telecoms services as part of a broader information delivery platform. Germany remains Colt’s largest market and its increased focus on hosted services should improve its competiveness. (6/22/2010)
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COLT Telecom (UK)
COLT UK has the data centres and Ethernet network capacity to deliver on its new focus on providing cloud-based platforms and application services alongside connectivity. But COLT must boost its profile in the UK to boost its limited market share. (4/5/2010)
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Deutsche Telekom
DT has now merged its fixed and mobile units. It is poised to exploit new synergies, recapture lost ground and set the agenda around mobile broadband and integrated fixed, mobile and IT solutions as ‘one company.’ (4/21/2010)
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Deutsche Telekom International Business Unit – MNC
IBU-MNC is a Deutsche Telekom business unit devoted to engaging MNCs with global telecommunications requirements, focusing on mobility. It has 100 people and leverages the DT operating companies, T-Systems, and the FreeMove alliance footprint. (8/25/2010)
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Easynet Connect
Easynet Connect provides advanced, symmetrical fibre and Ethernet over copper solutions across one of the UK’s largest networks. However, Easynet lacks the mobility and cloud computing services to take full advantage of its access portfolio. (3/22/2010)
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Easynet Global Services
Easynet Global Services continues to win network and managed services contracts in the UK and Europe and has reference customers such as EDF and Sharp Electronics. Easynet is relatively small, but, backed by BSkyB, it is well placed to expand. (5/5/2010)
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Elisa
Elisa invests in higher-margin ICT services by expanding its services through acquisition (Videra) and partnership (Tandberg/Cisco). It has defended its presence in its domestic market, but the company is still vulnerable in other Nordic markets. (6/24/2010)
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euNetworks
euNetworks has been enjoying strong sales win momentum based on its compelling messages of very high-speed Ethernet connectivity across five European countries. However, its small size is a concern in a crowded pond full of much larger fish. (10/20/2009)
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Exponential-e
Exponential-e is a unique and innovative company competing aggressively on modern data WAN capabilities (e.g., Ethernet VPLS). Its small size may raise concerns, but it is growing and plans to expand its reach and customer base during 2010. (6/10/2010)
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FreeMove
FreeMove is a potentially powerful, MNC-oriented service provider organization that needs to revamp its portfolio and sales and marketing strategy to counter growing competition from key rivals. (4/28/2010)
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Global Crossing (UK)
Global Crossing UK continues to make progress with an improved Ethernet product and new managed data centre services. However, GCUK has yet to silence all its doubters concerning falling revenues and a lack of major new customer wins. (5/6/2010)
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KCOM
KCOM has followed its deal with BT Wholesale by merging Affiniti and KC under the KCOM brand. This is a new departure for the group and initial financial results are positive. However, a weak brand and large debts are serious issues for KCOM. (4/1/2010)
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KPN
KPN continues to post healthy financials and it has enhanced its customer portal. KPN is broadening its horizons in the ICT market, building on Getronics’ expertise, and it looks set to retain its national dominance, despite regulatory pressure. (5/19/2010)
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Opal Telecom
Opal offers aggressively priced business grade ADSL2+ and EFM and it has added online monitoring to its IP VPN portfolio. Its reliance on low margin revenues is a weakness, but its split from CPW should allow it to focus more on network services. (4/30/2010)
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Orange Business Services
Orange Business Services is pressing ahead with cloud services on top of its extensive IP and VPN global network. Along with tighter integrated fixed and wireless assets, the carrier will use these to attract new rising-star MNC customers. (8/18/2010)
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QSC
QSC has posted its first two profitable financial years and now claims to be debt free. QSC continues to win new customers, but these are predominantly DSL provisioning deals and the company will need more VPN contracts to maintain profitability. (6/18/2010)
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sunrise
Sunrise has suffered a significant setback with the failure of its merger with Orange. Sunrise remains profitable, but its efforts to turn consumer credibility into business customer wins will be weakened by the uncertainty surrounding its future. (6/23/2010)
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Swisscom
Swisscom has been boosted by the Swiss regulator’s decision to block the merger of Orange and Sunrise, and the incumbent has underlined its status as the dominant force in Switzerland with solid financial results and continuing customer wins. (6/14/2010)
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T-Systems
T-Systems won more big deals with Phillips, DHL and TUI. It is clear that T-Systems has momentum in Europe and, to a lesser extent, the US. The SEN partnership may be a game-changer for UCC transformation. (6/7/2010)
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TDC
TDC’s deals with AT&T and Vodafone will allow it to improve its Nordic and global services. TDC must now make full use of its partners’ fixed and mobile LAN/WAN service portfolios to show that the agreements are not one-way deals. (4/27/2010)
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Telecom Italia
Telecom Italia is the carrier of choice for enterprise services in Italy, but faces competition from FastWeb, Colt, Wind, BT Italy and T-Systems. Its multinational services strategy is competitive for Italy-based clients. (6/7/2010)
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Telefónica Espana
Telefónica is a major global player with extensive assets and infrastructure, but faces challenges in integrating and managing diverse operations and substantially raising its profile among multinationals not based in Spain or Latin America. (7/7/2010)
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Telefónica Multinational Solutions
Telefónica Multinational Solutions has solid credentials in fixed, mobile and IT services. The carrier is virtually uncontested for Spain-Latin America interconnectivity and services, and it is gaining speed among pan-European and global MNCs. (7/7/2010)
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Telefónica O2 Germany
Telefonica O2 Germany combines the fourth largest mobile operator with a solid national IP network and local access capability. Despite having the weight and credibility of the Telefonica group, services have yet to gain momentum. (7/1/2010)
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Telekom Austria
Telekom Austria’s merger of its national fixed and mobile divisions will strengthen its already threatening UCC portfolio. TA has seen a return to profitability as a reward for its focus on Eastern European markets and national managed services. (5/27/2010)
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Telenor
Telenor has attractive mobile coverage in Eastern Europe and Asia, and it is rolling out UC in Norway. However, its focus on mobility has come at the expense of investment in fixed services, leaving its WAN services portfolio weakened. (4/7/2010)
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TeliaSonera
TeliaSonera is delivering LTE and its partnerships with Orange and FreeMove put it in a strong position to deliver converged services. The operator’s internal structure remains confused, but continuing customer wins point to a healthy outlook. (4/13/2010)
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THUS
THUS offers one of the UK’s most competitive ranges of Ethernet and VPN services targeted at SMEs. Its future remains unclear following its takeover, but C&W’s own expertise should help THUS to strengthen its service portfolio. (6/29/2010)
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Verizon Business
Verizon’s enterprise revenues took a hit in the rocky global economy in 2009, pushing the company to cut its headcount by another 13,000. Though the financial outlook is still shaky, Verizon Business has the resources to weather the storm. (3/12/2010)
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Virgin Media Business
Virgin Media Business has been strengthened by its recent rebranding. The company offers threatening Ethernet and cable ADSL products and is cash flow positive, but its debt, although restructured, will still lessen its ability to invest. (4/1/2010)
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Vodafone Group
Vodafone has launched new UC services in the UK and acquired fixed assets that truly move it closer to being a converged service provider, but follow through on marketing and channel strategy are next up. (11/19/2009)
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Vodafone Germany Enterprise Business Unit
Vodafone Germany offers more integrated fixed and mobile products and will compete in new areas such as M2M and cloud with Microsoft. However DT’s latest move nullifies Vodafone’s first mover advantage. (4/22/2010)
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Vodafone Global Enterprise
Vodafone Global Enterprise offers MNCs the unique combination of its extensive global mobile footprint, and an innovative set of value-added managed mobility and vertical solutions, but still has to ramp up professional services and SI partnerships. (7/1/2010)
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Vtesse
Vtesse is a feisty competitor, albeit with a specific market focus. High levels of customer-centricity, proven capabilities in high-performance, low-latency Layer 2 optical transmission networks, and IT integration with partners are its strengths. (6/8/2010)
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