http://www.currentanalysis.com/ Analysis Reports provided by Current Analysis, Inc. en-us All materials Copyright 1997-2010 Current Analysis, Inc. Reproduction or distribution prohibited without express written consent. Fri, 30 Jul 2010 07:39:36 GMT http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54119&rss HP has a comprehensive approach to data center transformation. It differentiates through its holistic vision, playbook for evaluating the level of enterprise maturity and internal experiences which are well-documented. Kehoe, Dustin 2010-07-06T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54084&rss HP has increased its services revenue driven largely by the success of its ITO business. This report considers the first six months of HP and what lies ahead with regard to its overall services strategy. Kehoe, Dustin 2010-07-01T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54059&rss McAfee has successfully expanded its business model from selling software with security updates to SME end-users, to a direct sales cloud-based Security-as-a-Service model combined with white labelled services to major cloud service providers. Ostergaard, Bernt 2010-06-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54061&rss T-Systems offers a wide range of cloud services with comprehensive security measures that rival its hosted solutions. Combining its enterprise telecom, and IT service provider capabilities gives the carrier strong cloud security credentials. Ostergaard, Bernt 2010-06-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42440&rss BT’s Managed Security provides a complete managed solution with very strong professional service capabilities. More granular services are needed in mobile security integration, unified threat management, DDoS protection and cloud security. Ostergaard, Bernt - 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54045&rss CSC has enjoyed a solid financial year with a balanced and diversified spread on revenue generation. It also reports a $19.2 billion sales pipeline. Still, with cutbacks in the public sector, there will be bumps in the road as well as opportunity. Kehoe, Dustin 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54041&rss Data center transformation is the moving from a static, costly and inefficient infrastructure to one that is green, agile and maps to business requirements. This advisory considers the journey, and what makes an effort a success. Kehoe, Dustin 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54043&rss IBM has a significant UCC market presence at the high end of the global market with the ability to craft solutions that are tailored closely to large customer needs. However, it has not yet gained a foothold in existing Microsoft OCS accounts. Ostergaard, Bernt 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54052&rss IBM and T-Systems lead the Q2 2010 global MSSP assessment, in a market where IT-carrier convergence creates closer cooperation and fiercer competition. The focus is now on end-to-end solutions for borderless global corporate network. Larsen DeCarlo, Amy - Ostergaard, Bernt 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42405&rss Orange provides a wide-ranging MSS portfolio both in terms of depth of coverage and in breadth of global availability, with improvements in SIEM, identity management and DDoS capabilities. The next step is cloud-based security services. Ostergaard, Bernt - 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=41770&rss The T-Systems managed security portfolio provides in-depth GRC assessments, intrusion prevention, cloud security, identity and authentication capabilities and Security-as-a-Service (e-mail encryption, anti-malware and authentication). Ostergaard, Bernt - 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54044&rss Unified communications and collaboration (UCC) services are still not big-ticket items in the ITSP lineup. However, the category is gaining momentum and presents interesting opportunities to win new logos and shift business model. Ostergaard, Bernt 2010-06-29T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54032&rss Atos Origin provides standardized UC services as part of its Innovation@Work, which focuses on changing work processes and management styles. The dedicated UC support team is small as is the customer base, and focuses on Europe and Asia Pacific. Ostergaard, Bernt 2010-06-28T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54039&rss Dell Services has considerable strengths in areas such as the desktop and its services portfolio. Still, the company faces formidable challenges integrating Perot Systems and positioning itself as a go-to strategic consulting services provider. Larsen DeCarlo, Amy 2010-06-28T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54031&rss Dimension Data excels as a solidly entrenched systems integrator of primarily Cisco/Tandberg and Microsoft UCC solutions in its target markets, and the company addresses both technical and business deployment perspectives. Ostergaard, Bernt 2010-06-28T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54034&rss Continued economic instability is driving global IT solution providers to look outside their traditional borders to regions like Latin America where growth is strong. But to thrive in a dynamic market requires careful planning – and some luck. Larsen DeCarlo, Amy 2010-06-28T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54030&rss T-Systems straddles the telecom-IT service provider divide with a wide, vendor-neutral range of UCC services for its MNC customers. However, its limited global network footprint has resulted in few UCC contract wins outside Germany. Ostergaard, Bernt 2010-06-28T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54026&rss Tech Mahindra doubled in size when it took over Satyam, thus expanding to become a global telco SI and carrier partner. However, integration challenges and waning interest from BT and AT&T threaten its European and US revenues. Ostergaard, Bernt 2010-06-25T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53997&rss The AT&T cloud security services are vulnerable to the carriers and IT service providers it is up against in the global cloud services market mainly because AT&T has little or no cloud service presence internationally. Ostergaard, Bernt 2010-06-24T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=54013&rss BT has a strong utility computing offer which it is rolling out across Europe and enriching with new features and functionalities. The company is also building centres of excellence and globalizing its approach to data centre services. Kehoe, Dustin 2010-06-24T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53999&rss The HP Enterprise Business Services play a central role in HP’s quest to deliver the data center of the future. Despite almost flat H1 2010 service revenues, HP is well positioned to grow it service revenues significantly. Ostergaard, Bernt 2010-06-24T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=47831&rss T-Systems was one of the first with on-demand computing and specializes in SAP. It can also offer twin core data centers on three continents to guarantee a high level of business continuity and DR. Yet its visibility outside of Europe is lacking. Kehoe, Dustin - 2010-06-21T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53916&rss CSC made its on-demand ambitions clear this week, expanding its virtualized data center infrastructure and launching new collaborative and testing cloud solutions. The company is a strong position, but CSC still has to fight the crowd noise. Larsen DeCarlo, Amy 2010-06-17T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=47819&rss AT&T advances its position in the data center services market, delivering both traditional dedicated hosted solutions and on-demand services from 38 facilities worldwide. But a U.S.-centric customer focus could limit its growth potential. Larsen DeCarlo, Amy - 2010-06-16T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=47821&rss AT&T is regularly audited against industry standards like HIPAA, PCI, etc. and its data centers are SAS 70 Type II certified" Kehoe, Dustin - 2010-06-16T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=47951&rss IBM delivers a diverse suite of data center services that run the gamut from traditional hosted offers to on-demand solutions. The provider continues its efforts to globalize its services to compete successfully on the international stage. Larsen DeCarlo, Amy - 2010-06-16T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=47833&rss Verizon Business continues expanding its data center suite with more on-demand services. Verizon has a solid track record in managed hosting and security, but it is its cloud computing play that put it in the spotlight today. Larsen DeCarlo, Amy - 2010-06-16T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53767&rss HP is taking a page from its own playbook, spending big to automate customer data centers. The modernization effort will allow HP to cut its headcount by 9,000 while improving operational efficiencies to reduce expenses further. Larsen DeCarlo, Amy 2010-06-03T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53688&rss IBM's planned $20 billion acquisition spree is off to a fast start with this week’s announced deal to buy Sterling Commerce from AT&T. The agreement is a win for both: IBM picks up a top B2B solution provider while AT&T sheds a non-core business. Larsen DeCarlo, Amy 2010-05-27T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53651&rss Symantec is looking to fill in some critical gaps in its portfolio with its $1.23 billion purchase of VeriSign’s authentication and SSL businesses. With the acquisition, Symantec picks up both valuable assets and daunting challenges. Braunberg, Andrew - Larsen DeCarlo, Amy 2010-05-21T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53559&rss Verizon Business made a splash this week with the introduction of its clean pipes security solution, which it will offer to its customers for free. This, along with other upcoming cloud security services, will appeal to a diverse customer set. Larsen DeCarlo, Amy 2010-05-14T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53547&rss Tieto has restructured into a horizontally integrated company with global delivery centres and a 30% offshore component to boost cross-border growth and competitiveness, but earnings are still weak. Ostergaard, Bernt 2010-05-13T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53487&rss NTT America is making the leap into the cloud with a new multi-tenant offer built on OpSource framework. While the competition in the cloud is fierce, the NTT America service stands out by virtue of its very flexible and feature-rich portal. Larsen DeCarlo, Amy 2010-05-10T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53301&rss The 2010 InfoSec Conference in London provided little in the way of news, but plenty about the security challenges facing European industry and governments. Technology and regulations are undergoing significant changes, but they are not in sync. Ostergaard, Bernt 2010-05-05T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53325&rss Verizon and Novell are teaming on a comprehensive identity-as-a-service solution that taps the same on-demand delivery model as the applications it aims to protect use. The service may provide the reassurance businesses need to move to the cloud. Larsen DeCarlo, Amy 2010-04-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53251&rss The Telefónica Leadership Conference was a forum for industry leaders, Telefónica executives, customers and partners to engage the analyst community with insights as it focuses on the evolving communication requirements of global enterprises. Weldon, Kathryn - Washburn, Brian 2010-04-27T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53243&rss IBM has a broad managed IT services suite that appeals to a diverse set of enterprises. This services strength, along with a cost-efficient, globally integrated operating model, is helping IBM navigate what has so far been an anemic recovery. Larsen DeCarlo, Amy 2010-04-26T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53241&rss NTT Com has taken a 70% stake in Emerio. This essentially doubles the resources of its APAC organization (outside Japan), and it will allow the company to expand its network-centric IT services capabilities and back-end support across the region. Kehoe, Dustin 2010-04-26T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53229&rss The Fujitsu cloud strategy applies a dynamic delivery model to the infrastructure, applications, activities, and content. The focus on business value will appeal to enterprise users, but the long lead-time gives competitors plenty of time to react. Ostergaard, Bernt 2010-04-23T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53223&rss T-Systems and SEN signed a global partnership. T-Systems can offer better capabilities around UCC consulting, integration and more feet on the street. SEN gets a great channel and business partner that knows its products. Kehoe, Dustin 2010-04-23T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=41743&rss AT&T differentiates through its own UCC capabilities (as well as those from partners). It also has bigger plans around FMC later this year. The transfer of IBM employees has improved its global LAN management. Kehoe, Dustin - 2010-04-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42129&rss BT now sells Cisco HUCS with OpEx-based pricing. It is bolstering its ‘UCC credentials’ with Microsoft BPOS as well as better integration between One Voice and the Ribbit platform. Mobile Access also supports more OS’s. Kehoe, Dustin - 2010-04-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=41745&rss Orange Business Services leads in coverage and is working on other areas such as expanding local voice calling and improving its online management tools. It has also secured a contract to deploy OCS R2 for 20,000 seats. Kehoe, Dustin - 2010-04-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42784&rss With the new focus on selling the top-400 accounts, much of the T-Systems product strategy has focused on offering IP telephony with tight application integration, desktop services and UCC wraps. Increasing coverage is a priority. Kehoe, Dustin - 2010-04-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42451&rss Verizon Business is steadfast with keeping to its ambitious product updates cycle, improving partnership with Microsoft and innovation such as integrating desktop apps to HIPT via open APIs. FMC and multi-vendor support can improve. Kehoe, Dustin - 2010-04-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53197&rss Verizon Business keeps adding new features and certifications to increase the flexibility and reassure customers of the stability of its Computing as a Service offer. What really distinguishes the offer is the security and agility of the network. Larsen DeCarlo, Amy 2010-04-21T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53124&rss TCS is a threat to any global IT service provider due to its size and competitive cost base. TCS is very profitably embedded in the global growth markets, but with less that 2% European and US employees it remains very India-centric. Ostergaard, Bernt 2010-04-15T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53035&rss IBM and Verizon are teaming on a remote data backup service combining connectivity with a data vault. The pay-per-use service gives enterprises an intriguing alternative to truck-and-transport offers, but initially is only available in New York. Larsen DeCarlo, Amy 2010-04-02T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53027&rss Savvis’ Symphony services help the company position itself as a leader in cloud computing. However, a narrow vertical focus and a crowded competitive field limit the company’s ability to grow faster in this space. Larsen DeCarlo, Amy 2010-04-02T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53015&rss Rackspace regained its footing after notable stumbles to emerge as the go-to provider for cloud computing services for SMB customers. However, the company still faces a competitive field eager to convert the slightest misstep into opportunity. Larsen DeCarlo, Amy 2010-04-01T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=53012&rss Symantec continues to bet big on SaaS, investing to build out its on-demand capabilities. Along with security services in general, this represents a prime growth opportunity for Symantec going forward. Larsen DeCarlo, Amy 2010-04-01T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52973&rss BT Global Services provides a range of SaaS, PaaS ands IaaS services, and offers federated cloud services. However the carrier lacks a dedicated cloud security team and has not yet developed industry vertical cloud solutions. Ostergaard, Bernt 2010-03-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52972&rss Orange Business Services has established a separate cloud security team and security services line to support its move into cloud services. Significant gaps in governance, information life cycle and data and apps management need to be addressed. Ostergaard, Bernt 2010-03-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52974&rss Verizon Business leads this first assessment of cloud security services with both breadth and depth of service ahead of the competition, but Symantec is also putting in a good performance. Generally, North America leads the cloud market. Ostergaard, Bernt 2010-03-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52971&rss Symantec is a market leader in cloud security services with solutions for SaaS, PaaS and IaaS service providers as well as its own hosted-services for storage, messaging and encryption. Symantec addresses the global SMB and MNC markets. Ostergaard, Bernt 2010-03-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52970&rss Tata Communications has, in a very short span of years, established itself as a global MSSP with a solid MNC customer base. Lower cost and ‘heavy-lift’ capabilities make this an MSSP for customers who know exactly what they want. Ostergaard, Bernt 2010-03-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52969&rss Verizon Business leads the global market for secure cloud services because its services have both service breadth providing SaaS, PaaS and IaaS services, and security depth adhering to quality of service, auditing and industry specific standards. Ostergaard, Bernt 2010-03-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52947&rss Disruption is the name of the game in the collaboration space, with Google and Microsoft reshaping the way businesses access and use productivity applications. Though issues remain, the cloud is becoming business reality. Larsen DeCarlo, Amy 2010-03-26T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52912&rss CSC’s investments in cloud computing are paying off, helping the company emerge as a leader in the space and advance its efforts to promote a premises-free business services model. Look for more from CSC on the transformation front. Larsen DeCarlo, Amy 2010-03-23T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52896&rss 2009 was a tough year for security and 2010 is not going to be any easier. The outlook from the corporate CISO’s desk is pretty grim. Companies need to claw back some of the money saved by virtualization and cloud computing to enhance security. Ostergaard, Bernt 2010-03-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52895&rss Despite the economic downturn, the demand for IT services across APAC is relatively strong. This report examines the regional dynamics and argues the main growth engines will be in virtualization, cloud computing and IT transformation. Kehoe, Dustin 2010-03-22T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52879&rss The Smart Business Development and Test solution on the IBM Cloud emerges from beta, positioned as a secure and high-functioning alternative to internal efforts. However, IBM faces a crowded field of rival IaaS offers. Larsen DeCarlo, Amy 2010-03-19T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52883&rss With UCC technology steadily maturing, attention is now turning to UCC-related managed and professional services as a critical sales differentiator. In many ways, services are the “glue” that binds UCC piece parts into a coherent solution. Page, Bruce 2010-03-19T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52857&rss Enterprise resistance to entering multi-year deals in what remains a rocky economy has cut into Accenture’s revenues. However, the company is well positioned to capitalize on the anticipated recovery. Larsen DeCarlo, Amy 2010-03-17T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52819&rss Capgemini had adapted well to the challenging market conditions, maintaining profit margins while helping customers cut costs, increase productivity, and continue the drive to innovate. However, it lacks a credible emerging market strategy. Ostergaard, Bernt 2010-03-15T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52822&rss Getronics is making good progress with its data center and cloud capabilities, improvements to workspace and now has strong VDI capabilities. The market is sluggish, but performance is relatively solid. Kehoe, Dustin 2010-03-15T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52777&rss At RSA 2010, it was apparent that security has moved from the shadows to the forefront of enabling innovative new services. MSSPs and cloud providers have a clear role to play in ensuring security architectures and practices adapt to new models. Larsen DeCarlo, Amy 2010-03-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52763&rss IT providers are transforming the workspace by embracing and embedding new mobility and productivity into existing capabilities. Virtual desktop is clearly one of the hottest areas, while green asset disposal is becoming more prevalent. Kehoe, Dustin 2010-03-10T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52759&rss CSC’s key strengths are in the virtual desktops, working with large governments to achieve environmental targets, asset management (especially license harvesting), and role-based solutions. MDM is a work in progress. Kehoe, Dustin 2010-03-09T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52728&rss IBM is giving customers another subscription-based security choice with a new managed firewall/UTM bundle and secure Web gateway services. These will appeal to businesses concerned about capital expenses and costly support issues. Larsen DeCarlo, Amy 2010-03-05T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52687&rss Fujitsu’s services business, FTS, is stalling with low profit margins in established markets and little presence in growth markets. The company even struggles in the public sector, which provides some protection from the financial crisis. Ostergaard, Bernt 2010-03-02T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52637&rss Atos Origin has a competitive solution within its footprint and seems to cover the mid-market really well. However, it supports far less seats than its main competitors, and could improve its messaging around UCC integration. Kehoe, Dustin 2010-02-19T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52549&rss Verizon Business is looking to exploit demand for OpEx-based technology pricing with mid-tier security offer based on McAfee’s Total Protection suite. The solution is hardly game-changing but its cost model will appeal to a sizable prospect pool. Larsen DeCarlo, Amy 2010-02-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52525&rss HP Enterprise Services manages over 5.5 million desktops and leads the pack in number of users supported. Its offer is based around ‘mobility, collaboration and messaging.’ The company is also making headway around device management. Kehoe, Dustin 2010-02-05T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52495&rss IBM lays claim to being a founder of managed desktop services, going back to the days of PC Junior in 1983. Today, it manages over two million desktops and four million mobile devices and supports 50 local languages. Kehoe, Dustin 2010-02-02T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=48322&rss AT&T continues its cloud advance, delivering more managed application services from its Synaptic utility platform. This virtualized infrastructure strengthens AT&T’s position in an environment where cost and flexibility are big differentiators. Larsen DeCarlo, Amy - 2010-02-01T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52497&rss Getronics is very competitive in workspace management, and GWA makes it a top-tier global player in terms of the number of seats managed. It also supports major competitors’ workspace management services and has a solid modular architecture. Kehoe, Dustin 2010-02-01T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=48338&rss Google is proving to be more than a disruptive force in the cloud, scoring big wins such as its signing of the U.S. government. Yet, with entrenched rivals raising their games (and lowering prices), Google may find itself on the defensive. Larsen DeCarlo, Amy - 2010-02-01T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=48339&rss IBM’s efforts in the on-demand services space are paying big dividends. The company kicked off 2010 with one of the largest reported cloud engagements in its deal to transition 300,000+ Panasonic employees from Exchange to LotusLive. Larsen DeCarlo, Amy - 2010-02-01T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=49186&rss Microsoft is an aggressive presence in the cloud, cutting BPOS pricing and offering more standalone versions of individual applications. However, the company’s partner strategy opens up the potential for serious channel conflict. Larsen DeCarlo, Amy - 2010-02-01T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52476&rss Avanade gets into the SaaS game with its AOS Microsoft Dynamics CRM launch. Though the on-demand CRM field is crowded, Avanade comes with a unique value proposition that blends an attractive OpEx model, reliability and fast deployment. Larsen DeCarlo, Amy 2010-01-29T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52467&rss Verizon Business is teaming up with Accenture to deliver hosted SAP services to global enterprises. Accenture will be an important player behind the scenes and the partnership looks as if it is progressing beyond UCC. Kehoe, Dustin 2010-01-28T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52454&rss IBM leads the Q4 2009 global MSSP assessment, in a market where the continued IT-carrier convergence creates closer cooperation and fiercer competition. The focus is now on end-to-end solutions across the customer’s global corporate network. Larsen DeCarlo, Amy - Ostergaard, Bernt 2010-01-26T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52420&rss IBM is positioning LotusLive as an integration platform, opening up APIs to all partners and allowing customers to test new applications to encourage innovation. How well this pitch plays with partners and the enterprise remains to be seen. Larsen DeCarlo, Amy 2010-01-21T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42192&rss AT&T continues extending its security system, adding new offers and most recently acquiring VeriSign’s security consulting business. This ongoing investment is helping AT&T raise its global MSS profile and attract new accounts. Larsen DeCarlo, Amy - 2010-01-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42193&rss IBM/ISS delivers a full suite of global managed security services to SME and large enterprise customers. The organization is a particular standout in cloud security, where IBM has a deep set of services to protect dynamic IT environments. Larsen DeCarlo, Amy - 2010-01-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52345&rss Symantec is raising its managed security game, expanding into cloud security in a major way with a full complement of consultative and hosted offers and extending its channel with a creative Amazon Web Services alliance. Larsen DeCarlo, Amy 2010-01-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=42048&rss Verizon Business has emerged as one of the top global MSSPs. However, there is still room for improvement in areas such as managed cloud security. Larsen DeCarlo, Amy - 2010-01-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52302&rss CSC’s new UCaaS offer takes a standardized approach to UC platform and application integration. With this service, the provider can appeal to a broad prospect pool while still tailoring its services to meet individual client needs. Larsen DeCarlo, Amy 2009-12-23T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52296&rss Getronics is very competitive in workspace management, and GWA makes it a top-tier global player in terms of the number of seats managed. It also supports major competitors’ workspace management services and has a solid modular architecture. Kehoe, Dustin 2009-12-23T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52265&rss Dell Services is now a $7.5 billion company looking to offer more IT services to complement its desktop and hardware business. It has a strong services roadmap and new professional services ‘muscle’ to help it drive through innovation and transformation. Kehoe, Dustin 2009-12-17T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52253&rss Cox Business is giving its data services customers an end-of-year bonus with the addition of the Mozy online backup service free of charge. The provider is the latest to offer the cloud-based service either at no charge or for a nominal fee. Larsen DeCarlo, Amy 2009-12-14T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52237&rss IBM is taking aim at the low-end and mid-tier markets with its Tivoli Live launch. The addition of the online monitoring service, along with Tivoli’s availability to monitor Amazon Web Services environments, proves IBM is serious about SaaS. Larsen DeCarlo, Amy 2009-12-10T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52228&rss Logicalis gains a global presence with the acquisition of NetStar, an Asia-Pac IP network infrastructure services provider with a NOC in Malaysia. This provides Logicalis with follow-the-sun operations, but does not improve its UCC capabilities. Ostergaard, Bernt 2009-12-09T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52209&rss Stitching together multiple services across the cloud deployment lifecycle, Verizon Business has created its Cloud Computing Program, which is greater than the sum of its parts. The real measure of its success, however, will only come with uptake. Larsen DeCarlo, Amy 2009-12-04T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52111&rss The HP Enterprise Services 2009 Analyst Day was a tour-de-force across pretty much every market segment and services category on the IT map. Still to come is better integration of its networking division and a stronger cloud proposition. Ostergaard, Bernt 2009-12-02T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=52026&rss AT&T is pushing further into cloud applications with a new self-service pay-per-use computing offer that promises both elasticity and reliability. However, AT&T has yet to reveal some key elements that could make or break its service's success. Larsen DeCarlo, Amy 2009-11-18T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51927&rss Cloud computing will transform the services market as enterprises move from virtualization to cloud-based models. The market is open, but reputation and service heritage will hold less sway over IT managers, and almost guarantees consolidation. Kehoe, Dustin 2009-11-12T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51925&rss Verizon Business is laying the groundwork for a proactive defense by classifying at-risk data early in the game. However, it remains to be seen how customers will take to the new packaged offer that was crafted from a consulting service. Larsen DeCarlo, Amy 2009-11-11T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51856&rss Cisco’s pending ScanSafe acquisition will make the company a big player in the security-as-a-service space. This could translate to the company having a much larger role in the cloud services space as a whole. Braunberg, Andrew - Larsen DeCarlo, Amy 2009-11-02T00:00:00-05:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51813&rss UCC is still an elusive concept that is hard to define. It gets even worse when bolted on to other terms such as ‘cloud.’ Despite the challenges, EVUA MNCs believe UCC is inevitable. Evidence suggests UCC may be ready for mainstream deployment. Kehoe, Dustin 2009-10-27T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51772&rss Public Internet cloud computing is still an evolving discipline that requires great diligence from all parties involved. When security is breached, there are still too many moving parts to provide customers with effective remediation measures. Ostergaard, Bernt 2009-10-21T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51756&rss Unified communication and collaboration promises to simplify business users’ access to voice and messaging services. From the IT service providers, this requires multi-vendor product integration, customer site migration, and strong support skills. Ostergaard, Bernt 2009-10-19T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51690&rss Nokia Siemens Networks’ answer to the overriding infrastructure capacity concerns of network operators is the collapsed, all-IP Network of One vision. The challenge will be to take it from Powerpoint to practice. Ostergaard, Bernt - Caron, Jeremiah 2009-10-09T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51695&rss Verizon Business and McAfee announced a potentially game-changing global managed security partnership. They intend to develop cloud security services aimed at the SME market segment, but they are not there yet and competitors are on their heels. Ostergaard, Bernt - Larsen DeCarlo, Amy 2009-10-09T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51664&rss With its VeriSign consulting acquisition, AT&T adds some important elements to its security portfolio around PCI compliance and application security. However, it is unclear exactly how many resources AT&T actually gained from the deal. Larsen DeCarlo, Amy 2009-10-05T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51632&rss Xerox is making a big stakes IT services bid with its ACS acquisition. While the deal will give Xerox a good source of recurring revenue, the vendor can expect significant challenges in integrating the BPO player into the fold. Larsen DeCarlo, Amy 2009-09-30T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51605&rss Dell is looking to fill a critical IT services gap with its pending Perot Systems’ acquisition. However, the deal’s steep price and a competitive landscape raise questions about whether the merger will deliver on its promise. Larsen DeCarlo, Amy 2009-09-24T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51569&rss BT has a comprehensive UCC solution and strong partnerships. Unlike classic IT service providers, the typical solution is based around its IP telephony products. However, there will be more focus on desktop integration in the near term. Kehoe, Dustin 2009-09-18T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51529&rss T-Systems will take over SAP’s European external hosting business, as SAP strengthens the role of the carrier in its channel to market strategy. The announcement involves no transfer of assets, but strengthens T-Systems’ overall market position. Kehoe, Dustin 2009-09-16T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51446&rss Microsoft has launched BPOS, but not everyone is impressed. This report addresses the mixed views from providers ranging from where it is hosted, how it is billed, and how they can differentiate and offers a view on selling BPOS to the enterprise. Kehoe, Dustin - Ostergaard, Bernt 2009-09-03T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51425&rss Damovo is a mid-range systems integrator with an international footprint across Europe and South America. It provides good depth and breadth in its UCC services, with solid partner relations and certifications to support credible FMC solutions. Ostergaard, Bernt 2009-08-31T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51421&rss Logicalis, a UK-headquartered international ICT solutions provider, has UCC services as one of its three core offerings. It has strong vendor partnerships and complementary offerings, but with some delays in providing the latest service releases. Ostergaard, Bernt 2009-08-31T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51416&rss Amazon unleashes its Virtual Private Cloud service, providing another option for enterprises to consider it for the nascent cloud services and reassuring customers that want greater data protection and isolation within a cloud environment. Broders, Counse 2009-08-28T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51401&rss Rackspace is trying to strengthen its open cloud play by engaging more third parties through its ecosystem portal and a new set of cloud tools. This strategy could pay big dividends as customers look for more flexible on-demand services. Larsen DeCarlo, Amy 2009-08-27T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51189&rss T-Systems straddles the telecom-IT service provider divide with a complete range of UCC and integration services, especially for customers in automotive, telecom, public sector and finance, Solutions are customized rather than industrialized. Ostergaard, Bernt 2009-08-12T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51256&rss Two years after acquiring Cybertrust, Verizon Business has sharpened its managed security focus around risk management. This practical approach resonates with businesses, even in difficult economic times. Larsen DeCarlo, Amy 2009-08-10T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51238&rss AT&T is raising its security game with expanded global availability for its MSS and feature additions to its managed network-based firewall offer which will appeal to businesses that want more fine-grained control over their network security. Larsen DeCarlo, Amy 2009-08-06T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51206&rss McAfee is quickly erasing the gap between itself and its MSSP rivals by making moves like its pending $170 million acquisition of hosted secure mail services provider MX Logic. Larsen DeCarlo, Amy - Musich, Paula 2009-08-04T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51185&rss Atos Origin provides standardized unified communication services and integrates these with existing systems or cloud services to fit customers' needs. The dedicated UCC support team is small as is the customer base. Ostergaard, Bernt 2009-07-31T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51186&rss Dimension Data excels as a solidly entrenched systems integrator of primarily Cisco and Microsoft UCC solutions in its target markets, and the company addresses both technical and business deployment perspectives. Ostergaard, Bernt 2009-07-31T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51187&rss Getronics has a strong and comprehensive UCC offering with a unique company user card approach to simplify access and service billing. The service has limited direct Getronics global support and relies on an extensive partner program. Ostergaard, Bernt 2009-07-31T00:00:00-04:00 http://www.currentanalysis.com/COMPETE/FrontEnd/Report.aspx?rid=51188&rss HP and EDS present a unique combination of system integration and IT service capabilities on a truly global scale. Massively endorsed by their main UCC partners Cisco and Microsoft, the two companies still struggle to create a unified UCC front. Ostergaard, Bernt 2009-07-31T00:00:00-04:00