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Orange Business Services Launches Global Managed UTM Security Services

| November 14, 2006 | Business Telecom Services - Europe | Competitive Intelligence Report |
| Client Access

Analyst: Bernt Ostergaard

 

Current Perspective: Positive
Vendor Importance: High
Market Impact: Moderate


Event Summary

On November 13th Orange Business Services announced that it will soon be the first global Managed Security Service Provider to launch a managed offer based on the Unified Threat Management (UTM) concept, an all-in-one security appliance. This offer will be available worldwide and combine the following security features into one box: firewall, anti-virus, Intrusion Detection/Intrusion Prevention and Web Filtering (URL Filtering).

Analytical Summary

• Current Perspective: Positive on OBS Unified Defense portfolio because it plays to the OBS global footprint strength while providing full integration with more complex MNC security solutions. The commoditized pricing based on seats and applications is simple and scalable.

• Vendor Importance: High to OBS Managed Security Services because its global competitors have built up a lead in consulting led security services. OBS needs to develop a solution that could appeal to its dual enterprise customer base of French-based SMEs and global MNCs.

• Market Impact: Moderate on the global managed security market as competitors can roll out similar services and the basic trust issue surrounding outsourced security solutions remains. But the Unified Defense approach will appeal to customers who have hitherto shied away from integrated security solutions because of cost and complexity.

Recommended Competitor Actions

• All major global carrier MSSPs need a commoditized but integrated component in their MSSP service to provide cost effective security to smaller remote sites.

• Major SIs like IBM and HP with MSSP services would also have a wider appeal if they could provide a simpler global security package to complement top line consulting heavy security services with Tivoli and OpenView network monitoring and management platform integration respectively.

• BT Global Services pursues the Clean Pipes strategy in its MSSP services combined with end-to-end applications performance monitoring and thus does not need a UTM offering for additional security. Using its leading edge risk assessment capabilities, it can provide a commoditized service with the same lower price point but with a stronger end-to-end SLA behind it. But BT needs a unified service monitoring platform to support such a commoditized service.

• AT&T can combine a commoditized low end security service with its iGEMS monitoring and management platform. With its extensive security capabilities, AT&T can construct its own UTM solution in-house and not have to rely on any specific security vendor, but rather remain vendor agnostic and thus be able to offer any existing LAN UTM customer the advantages of a managed network service.

• T-Systems must develop a low price option as well using its extensive in-house capabilities to remain vendor agnostic and like AT&T appeal to customers that already have adopted premise-based UTM solutions.

Recommended End User / Customer Actions

• This is good news for enterprise customers with many locations of different size and business criticality. The OBS UTM approach can cut costs while improving overall corporate network security. But outside France, it’s mainly an MNC offering, although SME interest is awakening in the US.

• Compared to security vendors’ UTM offerings, the OBS offering adds important SOC 24x7 monitoring and local presence around the world. Customers should study the integrated monitoring and management capabilities carefully and question OBS on its authentication plans, if that is required as well.

• Companies with existing LAN UTM solutions from Fortinet competitors should explore integration offers from other carrier MSSPs who may be agnostic to whatever UTM box has been deployed. Many alternative UTM solutions are likely to develop over the next 12 months given the very competitive nature of this market.


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