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VoiceCon Orlando 2009 AVST Improves UM Flexibility in CallXpress 8| Apr 1, 2009 | Enterprise Communications | Show Update
Event SummaryMarch 30, 2009 – Applied Voice & Speech Technologies, Inc. (AVST) debuted the next generation of its communications platform, CallXpress 8, which delivers new centralization, high availability, increased scalability, and enhanced mobility options. The new CallXpress Personal Assistant provides find-me/follow-me capabilities to automatically route calls to the most appropriate telephone based on user presence, as well as calendar and contact management for Exchange and Lotus Notes users. CallXpress 8 is scheduled for general availability in the next 45 days through AVST’s established reseller channels. Analytical Summary• Current Perspective: Positive on CallXpress release 8, because the new scalability, networking options, and mobility enhancements will make the AVST unified messaging solution more competitive with rival offerings. • Vendor Importance: Moderate to high to AVST, because the company is introducing a new architecture for its flagship CallXpress unified messaging solution. This has allowed increases in CallXpress scalability, networking, and reliability options, which will open sales opportunities previously unavailable to the company. • Market Impact: Low on the enterprise communications market, because even though AVST is among the better-known independent voice and unified messaging developers, with a notable installed customer base, channel, and partnerships, the enhancements made to CallXpress 8 primarily address competitive weakness in the solution, rather than creating clear and strong new differentiators in comparison to messaging solutions from voice systems developers.
CLIENTS ONLY Current PerspectiveCompetitive Positives and Concerns| Client access - Full report in Enterprise Communications | More information
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