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HP Workplace360 Reinvigorates the Managed Desktop Proposition | May 27, 2011 | Data Center Services | Analyst: Bernt Ostergaard Event Summary May 25, 2011 – HP introduces WorkPlace360 Services in the U.S., Canada, Mexico, Brazil and 18 countries across Europe. It is an automated, fully managed, scalable, subscription-based enterprise desktop management solution, that provides organizations with standardized, packaged services that simplify and reduce costs throughout the enterprise desktop management lifecycle, and technology refresh cycles, as HP assumes responsibility for hardware replacement. Availability in Asia is planned for Q4. | Read Press Release | Quick Take Analytical Summary • Current Perspective: Positive on HP’s first stage rollout of WorkPlace360 Services, as it takes a standardized managed desktop offering a step beyond competing desktop management services with full lifecycle management including all hardware. The scalability of this offering will allow customers (from SMEs to MNCs) to adjust the number of managed desktops to business needs and to align their desktop strategy with their emerging cloud deployments. It still lacks global availability, a bring-your-own-device solution and mobile device management. • Vendor Importance: High to HP’s managed desktop business, which is stalling at 5.6 million and presents far too many customized adjustments in individual service contracts that inhibit scalability and reduce operating profits. HP needs a new service proposition that combines cost savings for the customer and greater levels of standardization. • Market Impact: Moderate on the managed desktop market as the roll-out will take time with HP concentrating on converting its existing managed desktop customer base first as well as reaching out to SME that are more amenable to migrating all their desktops to thin clients. HP has also failed in this wave to move to a full as-a-Service offer that would have left competitors two steps behinds. CLIENTS ONLY Competitive Strengths and Weaknesses Response & Recommendations Buyer Actions Analytical Perspective | Client access - Full report in Data Center Services | More information Top Top

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HP Simplifies, Automates Enterprise Desktop Management with HP WorkPlace360 Services

“As-a-service” solution improves business agility and efficiency

PALO ALTO, Calif., May 25, 2011 – HP today announced HP WorkPlace360 Services, an automated, scalable, subscription-based enterprise desktop management solution that helps clients reduce complexity while lowering operational costs.

Enterprises require multiple resources and significant capital expense to procure, assemble, deploy and support the organization’s desktop and remote computing assets. To help harness these challenges, HP WorkPlace360 Services provide organizations a standardized, packaged service that simplifies and reduces costs throughout the enterprise desktop management life cycle.

The services also eliminate the time and complexity of maintenance while freeing IT resources that can be used to drive innovation and improve business agility.

Available through HP Enterprise Services, HP WorkPlace360 is a fully managed, global IT service that enables organizations to:
— Improve IT staff productivity with rapid deployment of services and technology matched to the user’s specific role
— Improve software compliance through an automated distribution of upgrades and patches
— Reduce risk of security threats through security software and remote monitoring
— Simplify technology refresh cycles, as HP assumes responsibility for hardware replacement
— Improve environmental sustainability by upgrading to the most current energy-efficient technology and properly disposing of older equipment
— Maximize IT budgets by preserving capital expenses and moving to operating expenses by using a subscription-based model that allows clients to pay for what they consume and add workplace services at their own pace “Organizations are looking to remove IT complexities that burden numerous resources and can impact costs and productivity,” said Brandt Faatz, vice president, WorkPlace Services, HP Enterprise Services. “With HP WorkPlace360 services, clients can eliminate enterprise desktop constraints with a truly comprehensive, 360-degree workplace service without seeing large spikes in IT budgets or workloads.”

WorkPlace360 Services bring the breadth and depth of HP’s leading devices, software, services and global operations to personal computing. HP WorkPlace360 Services is available today in the United States, Canada, Mexico, Brazil and 18 countries across Europe. More information on the HP Workplace Services portfolio is available at www.hp.com/go/workplace360.

HP will highlight WrkPlace360 Services at its premier client event, HP DISCOVER June 6 - 10 in Las Vegas. The event showcases how organizations can get started on their Instant-On Enterprise journeys. In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with whatever they need, instantly.

Source: Hewlett-Packard