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Oracle Augments Its SDP Offering with Introduction of Application Store Product

| Sep 20, 2011 | IP Services Infrastructure
| Analyst: Joe McGarvey

Event Summary

September 20, 2011 -- Oracle announced the availability of the Oracle Communications Digital Store, which is designed to assist operators in enhancing their digital content offerings, driving new revenue, and reducing customer churn. Furthermore, the Oracle Communications Digital Store is designed to manage the complete content lifecycle, from content submission to storefront management. In addition, the media store provides tools and services for third-party content developers.

Quick Take

Analytical Summary

• Current Perspective: Positive on Oracle’s commercial release of the Oracle Communications Digital Store, as the new product brings Oracle into parity with the vast majority of SDP suppliers that are already offering digital media content store products or services. In addition to filling a hole in the company’s SDP portfolio, the new product enhances the company’s API exposure resources, which are primarily based on the Oracle Communications Services Gatekeeper. The digital storefront provides an integrated mechanism for publishing applications from third parties that tap into the operator’s network and IT assets exposed through the Oracle gateway. The announcement suffers, in addition to being largely of the ‘me too’ variety, in that the Oracle Digital Store offering is primarily an out-of-the-box offering. Although some of Oracle’s customers will be attracted to the offering for its easy implementation and technology neutrality, others are unsure of the benefits of an application store and prefer to partner with suppliers providing a service which they both host and manage, such as Alcatel-Lucent, Ericsson, and Huawei.

• Vendor Importance: Moderate to Oracle, because while the company required an application store component to gain parity with competitors and to complement its API exposure tools, it remains unclear if operators will embrace the digital shopping mall business model with vigor. Although most major operators are providing subscribers with an alternative to third-party application stores, others are dedicating resources toward more targeted application development efforts, such as those involving trusted development partners that are focused on specific verticals or enterprises. If application store construction turns out to be big business for SDP makers, Oracle now has a product.

• Market Impact: Moderate on the SDP market, as nearly every major player already offers a product or service for assisting operators in the construction of digital content stores. The Oracle Communications Digital Store is somewhat handicapped in the market, since it is not offered as a hosted service and Oracle offered no information about linkages to content developed for other content stores, such as applications developed for the Wholesale Application Community (WAC) platform. Many operators interested in launching digital storefronts are looking for suppliers to assume much of the risk and nearly all of the heavy lifting. Oracle, unlike competitive offerings from Alcatel-Lucent, Ericsson, Huawei, and others, does not provide that option. (For an overview of application store offerings from SDP suppliers, please see The Evolution of SDP: APIs, Applications and Developers, September 6, 2011).


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Oracle Introduces Oracle Communications Digital Store to Help Service Providers Meet Growing Consumer Demand for Digital Content

SDP GLOBAL SUMMIT, BERLIN, Germany – September 20, 2011

To help Communications Service Providers (CSPs) enhance their digital content offerings, drive revenue and mitigate customer churn, Oracle today announced the availability of Oracle Communications Digital Store.

Oracle Communications Digital Store is an end-to-end digital content platform that helps CSPs manage the complete content lifecycle, spanning content submission, test and approval and storefront management. It also provides consumers a compelling experience for discovering and purchasing a wide range of digital content for a variety of mobile devices.

CSPs deploying the Oracle Communications Digital Store can help:
Maximize revenue through premium content downloads and increase the number of subscribers using data services
Mitigate customer churn by enhancing the consumer digital store experience and supporting the simple acquisition of digital content on both smart and feature phones
Manage and deploy digital content on multiple devices via easy to use digital stores
Equip third-party developers in their efforts to build innovative revenue-generating applications and services that leverage CSPs’ unique network assets
Promote digital content through targeted marketing and advertising campaigns utilizing location and user profiles

Product Details

Oracle Communications Digital Store offers the following capabilities:
Advanced content provider portal, which features an intuitive upload wizard and dashboard, and simplifies the submission and management of content by third-party developers
Centralized warehouse management system that lets CSPs more effectively manage testing and approval for content running on hundreds of devices
Comprehensive store management system that helps CSPs deliver a compelling customer experience by providing them improved control over content pricing, positioning and promotion
Personalized Web and mobile storefronts that let consumers discover, purchase, gift, share, rate and download content
Out-of-the-box connectivity with multiple network elements – including WAP Gateway, Push Proxy Gateway, Short Message Service Center, Multimedia Messaging Service Center and E-mail – to support rapid integration and content store deployment
New enhancements in Oracle Communications Digital Store Release 6.1 include significant performance improvements, increased availability leveraging Oracle Real Application Clusters 11g, lower cost deployment on Oracle Linux and support for third-party recommendation engines to enable enhanced customer analytics for targeted promotions.

Supporting Quote

The surge of interest in applications and application stores is driving the deployment of service delivery platforms to support applications storefronts and provide a creation and delivery environment for third-party content developers," said Shira Levine, directing analyst, Infonetics Research. "With the addition of Oracle Communications Digital Store, Oracle is well positioned to support operators' digital store initiatives."

“The explosion in demand for applications has created urgency among service providers to develop user-friendly and efficient digital stores. CSPs using the Oracle Communications Digital Store, can help streamline the entire process – from content submission through customer purchase – to provide customers an optimal user experience and grow their revenue streams,” said Liam Maxwell, vice president – products, Oracle Communications.