Intelligence Report Summaries
Internet/Managed Services - U.S.
Telecom Services
| Coverage Description | Client Access | Analysts | Intelligence Report Summaries |
| Companies | Markets | Products | Free Competitive Intelligence |

Current Analysis provides Competitive Response solutions that enable companies to effectively anticipate and counter competitive threats, and make better business decisions. Intelligence Reports are timely assessments of industry events such as a product or service launches, acquisitions, major corporate strategy adjustments, or changes in technology direction. The reports include the Current Analysis perspective

on the event, its importance to the associated company or companies, its significance to the market segment as a whole, and recommended vendor, competitor and end user responses. Subscription clients can access Intelligence Reports on our CurrentCOMPETE™ Intelligence Portal. They get real-time analysis of breaking industry news and events, as well as intelligence reports on companies, products and markets.

Latest Intelligence Report Summaries
Internet/Managed Services - U.S.
. -

 
Microsoft Clarifies Cloud Strategy, but the Future Looks a Bit Murky for Hosting Partners
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jul 14, 2008]   Microsoft used its Partner Conference to clarify pricing models and SaaS positioning, but the company’s announcements are a mixed bag for hosting partners; they may appreciate the attention boost but might not welcome Microsoft's terms.
 
AT&T Tunes In for CDN Video Distribution
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 26, 2008]   AT&T is making a splash in the CDN market, embracing the full array of streaming codecs and touting a $70 million investment in the space this year (more than what most CDN competitors make in revenue), but it needs strong execution to succeed.
 
Getronics’ North American Spin-off Starts a New Chapter for the Managed Services Unit
Competitive Update | Internet/Managed Services - U.S.  -   [Jun 25, 2008]   As KPN’s Getronics unit prepares to sell its North American operations to Dallas-based CompuCom, customers are bound to have transition concerns. In the end, however, the merger may actually help the unit find its footing again in the U.S. market.
 
Jamcracker Revs Up Managed Services On-ramp for VARs
Competitive Update | Internet/Managed Services - U.S.  -   [Jun 24, 2008]   Jamcracker has packaged together a set of services and software to help VARs roll out new SaaS services. Though there is no new technology involved, MSP LaunchPad supplies the elements a provider needs to get a new managed service off the ground.
 
Trend Micro Brings Its Cloud Strategy Down to Earth
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 20, 2008]   Trend Micro is taking a refreshing approach to cloud-based security, laying out the pros and cons of the approach. Now the company just needs to deliver on its promised roadmap.
 
NXTcomm 2008: Microsoft Makes Its Presence Known in the Hosting Arena
Show Update | Internet/Managed Services - U.S.  -   [Jun 18, 2008]   Microsoft stepped up its game in the managed application space with the introduction of an enhanced hosting platform and new partners. However, questions remain about whether Microsoft will sabotage its success by competing against its partners.
 
Verizon Business Goes Global with Unified Communications
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 18, 2008]   Verizon Business has put forth a compelling unified communications story for multinational companies, beating competitors to market with an international hosted IP Centrex product and native SIP trunking in ten European countries.
 
Jamcracker Woos Regional Provider Prospects with a New Partner
Competitive Update | Internet/Managed Services - U.S.  -   [Jun 16, 2008]   Jamcracker can capitalize on its new relationship with the NextGen Marketing Group to reach small regional providers looking for a fast on ramp to offer on-demand application services.
 
Perimeter eSecurity Scans Field, Acquires Edgeos
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 11, 2008]   Perimeter eSecurity acquired smaller vulnerability scanning player Edgeos in a move that will help it differentiate itself from other managed security firms that rely on partners for this service.
 
Secure Computing Takes the Hybrid Route to Managed Security
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 11, 2008]   Secure Computing is getting creative with an architecture that allows customers to choose the mix of appliances and managed Internet filtering services. However, the company faces stiff competition as it evolves to become a services provider.
 
Verizon Goes Green with New Energy Efficiency Push
Competitive Update | Internet/Managed Services - U.S.  -   [Jun 09, 2008]   Verizon is pushing a new initiative around energy efficiency to slash costs throughout its network and data center operating environments. Only time will tell if the company is willing to follow up its green declarations with action.
 
AT&T Unlocks the Encryption for Enterprise Communication
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 05, 2008]   AT&T introduced encryption services for its security clients, including e-mail and document encryption for a nice additional product for clients looking for more solutions from their carrier, but it must contend with user apathy and alternatives.
 
SAVVIS Makes Its Move into the SAP Realm
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Jun 05, 2008]   SAVVIS is raising the stakes in the hosting arena with the introduction of a new infrastructure platform for integrators delivering SAP applications to mid-tier companies. The company is already ahead of many of its rivals.
 
Verizon Business Takes Its UTM Managed Security Service up a Notch with Fortinet Addition
Competitive Update | Internet/Managed Services - U.S.  -   [May 30, 2008]   Verizon Business strengthens its UTM managed security service as a best-of-breed offering, adding new support for the well- regarded Fortinet FortiGate systems to its existing portfolio, which already manages Cisco and Juniper platforms.
 
Perimeter eSecurity Stretches into Online Storage with Remote Backup and Recovery Service
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [May 22, 2008]   Perimeter eSecurity is stepping up its SaaS game with a new online backup and recovery service. However, as the company moves further out of its comfort zone in the security space, will it have what it takes to make it in the storage arena?
 
Streaming Media East: Highwinds Makes Waves with Faster, More Detailed CDN Reporting
Show Update | Internet/Managed Services - U.S.  -   [May 22, 2008]   Highwinds is making a splash with the latest additions to the CDN provider’s dashboard, which gives its content network reseller customers near-real time network information they can use to target the right consumers.
 
BT Taps Splunk Indexing Technology to Build a New, Cost-Effective Log Management Service
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [May 20, 2008]   BT’s deal to build its new log management solution around the Splunk indexing development tool should help its Counterpane security unit improve service uptake from its clients who balked at the company’s other more expensive pricing models.
 
Streaming Media East 2008: Mirror Image Cracks Open New Flash Live Beta
Show Update | Internet/Managed Services - U.S.  -   [May 20, 2008]   Mirror Image is joining the CDN crowd supporting Adobe Flash Live, enabling support of flv, MP3, and H.264/HE-AAC codecs. However, its entry lags behind other competitors that have already embraced the Adobe format.
 
HP’s Power Play for EDS Delivers Dubious Synergies
Competitive Intelligence Report | Business Network Services - U.S., Enterprise Network Systems, Contact Center Solutions, Internet/Managed Services - U.S., Application Infrastructure, Enterprise Communications , Business Telecom Services - Europe, Enterprise Security, Enterprise Mobility - Europe, Enterprise Mobility - U.S., Telecom Services - Asia, Telecom Infrastructure Services  -   [May 16, 2008]   HP’s agreement to shell out big money to bolster its services portfolio by acquiring EDS appears a safe, but expensive and uninspired move. The synergy is about additive finances, not revolutionary new ideas, and IBM’s position is not threatened.
 
Embarq Takes Aim at SMBs with New Business Services
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [May 16, 2008]   Embarq is investing in new business features designed to help the provider solidify relationships with its broadband customers. Though the additions are relatively iterative, they still will appeal to companies looking to consolidate services.
 
Siemens Enterprise Communications and BT Present a Unified Front to MNCs
Competitive Update | Internet/Managed Services - U.S.  -   [May 09, 2008]   Siemens Enterprise Communications and BT are expanding an existing relationship with a more formal agreement which allows them to present a unified front to MNC clients, creating a compelling combined solution greater than the sum of its parts.
 
Global Crossing Raises Profile with Partner Program Improvements, Data Center Expansion
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [May 09, 2008]   Global Crossing continues to tap partnerships and its expansive footprint to drive sales. Additions to its partner program and the expansion of its data center facilities in Miami and London are more evidence the company is on a growth path.
 
Verizon Business Boosts the Extended Enterprise’s Security View with a Better Dashboard
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [May 05, 2008]   Verizon Business is showing off a new and improved PSP dashboard for companies assessing the risk of opening their networks to customers and partners. The enhanced interface gives the MSSP the chance to reinforce its position as a major MSSP.
 
Level 3 Sparks to Adobe’s Flash Media Server 3
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Apr 22, 2008]   E-Mail Summary Level 3 finally joins the crowded streaming media market in supporting Adobe’s Flash Media Server 3, but it will need to embrace new technology faster if it is to keep up with other players such as Limelight.
 
AT&T Looks to Lasso SMBs with New Hosting Initiatives
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Apr 15, 2008]   AT&T is filling in its hosting services, providing a solid set of new services for SMB clients. Its bundled options and backup could start to change the hosting game, and AT&T has a base of clients to which to start marketing this service.
 
RSA Conference 2008: CurrentCast Analyst Recap of Security Event
Advisory Report | Internet/Managed Services - U.S., Enterprise Security  -   [Apr 11, 2008]   Listen to the latest analyst roundtable commentary as four Current Analysis team members discuss their assessment and trend takes from the 2008 RSA Security show in the latest CurrentCast podcast.
 
Level 3 Grabs Long-tail Content with Optimized Storage and Delivery Features
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Apr 11, 2008]   Level 3’s CDXL service brings a new level of storage to the CDN market with an efficient, lower-cost method for the delivery of a broad range of content. CDXL optimizes content delivery and storage and enables monetization of long-tail content.
 
Jamcracker Launches XML Toolkit to Put On-Boarding Control into the Hands of Its Partners
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Apr 10, 2008]   Jamcracker has introduced JIT, an XML- based toolkit that lets partners develop their own adapters and take control of the onboard process. Everybody wins under the new arrangement, though the move does not affect existing partners' applications.
 
RSA Conference 2008: Trustwave Hopes Users Trust Its New E-mail Archiving Option
Show Update | Internet/Managed Services - U.S.  -   [Apr 08, 2008]   Trustwave’s secure archiving add-on for its mailMAX e-mail service is a natural extension that will be useful for companies with business continuity and compliance requirements, but it does not differentiate Trustwave from its competition.
 
SecureWorks Seeks Canada Expansion with MTS Allstream Partnership
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Apr 04, 2008]   SecureWorks sees Canada as a logical channel expansion via its new partnership with MTS Allstream, which will power the carrier’s managed security services, but it will take extra effort by SecureWorks for it to realize a payoff from this deal.
 
Verizon Business Moves Up the Stack with Managed Log Service Covering Applications
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Mar 19, 2008]   Verizon Business takes log management and monitoring up the stack to include applications, in a move that will win it plaudits among IT managers who need expanded regulatory and compliance help.
 
Current Cast: AT&T Bets a Billion Greenbacks on Development and Build Outs
Advisory Report | Business Network Services - U.S., Internet/Managed Services - U.S., Enterprise Mobility - U.S.  -   [Mar 10, 2008]   CurrentCast audio brings together three CA analysts for their take on the recent AT&T analyst day, and the company’s plan to increase its development budget to $1 billion, a sizeable jump that helps it with network, 3G rollout, and hosting.
 
What It Means to Be ‘‘Green:’’ Environmental Responsibility in the Telecom Industry
Advisory Report | Data Management, Business Network Services - U.S., Carrier Infrastructure , Enterprise Network Systems, Broadband Infrastructure , Contact Center Solutions, Internet/Managed Services - U.S., Optical Infrastructure , Wireless Services - Europe, Solutions Assessments, Application Infrastructure, Wireless Infrastructure , Enterprise Communications , Business Telecom Services - Europe, Enterprise Security, Enterprise Mobility - Europe, IP Services Infrastructure, Wholesale Telecom Services , Enterprise Mobility - U.S., Telecom Services - Asia, Digital Media Infrastructure, Telecom Infrastructure Services, Consumer Broadband Services Europe  - BeNeLux, Central Europe, China/Hong Kong, Eastern Europe, India, Japan, Korea, Malaysia, Nordics, Pan-Asia, Pan-European, Singapore, Southern Europe, UK/Ireland  [Mar 07, 2008]   As Kermit once said, “It’s not easy being green.” Current Analysis recognizes the challenges and opportunities associated with environmental sustainability and it is taking a comprehensive approach to analyzing the key issues in this movement.
 
SaaS 2008: OpSource Gets In Tight with OpSource Connect Service Integration Solution
Show Update | Internet/Managed Services - U.S.  -   [Feb 29, 2008]   OpSource sees integration as a key element for its partners. The company's upcoming release of OpSource Connect essentially delivers an application peering point for applications to work together on its common platform.
 
Covad’s Deployment of the Arbor Networks Peakflow Could Bolster Network Quality
Competitive Intelligence Report | Business Network Services - U.S., Internet/Managed Services - U.S.  -   [Feb 20, 2008]   Covad has deployed Arbor Networks' Peakflow SP platform, benefiting both the carrier and its customers in terms of detecting and mitigating denial of service attacks quickly, but it is playing catch up to competitors that have similar solutions.
 
Cbeyond Adds Fixed and Mobile Hosted Exchange to Its SMB Communications Package
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Feb 14, 2008]   In a move sure to appeal to SMBs, Cbeyond is adding hosted Exchange services. Cbeyond is not the only game in town for managed e-mail, but the company’s facilities-based network and its focus on small business give it an edge.
 
OpSource Insources Billing Option with LeCayla Technologies Acquisition
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Feb 12, 2008]   Through its LeCayla Technologies acquisition, OpSource is shoring up its payment capabilities by bringing a range of billing options in-house to reassure client concerns. However, this could add confusion for the existing Aria partnership.
 
Google Boosts Mail Security with New Postini Packages
Competitive Intelligence Report | Internet/Managed Services - U.S.  -   [Feb 08, 2008]   Google is moving to establish itself as a force in the enterprise by offering more advanced e-mail security options to business customers, but only time will tell what impact this will have on Google’s presence on the corporate desktop.
 
Jamcracker Will Leverage Channel with Latest SaaS Delivery Offering
Competitive Update | Internet/Managed Services - U.S.  -   [Feb 08, 2008]   Jamcracker is covering all its bases in the SaaS space, adding a new delivery solution based on its JDSN platform that targets channel, hosting, and managed services providers that want a fast onramp to offer applications using an on-demand model.
 
Siemens Revamps and Boosts Its Managed Services Strategy
Competitive Update | Internet/Managed Services - U.S.  -   [Feb 05, 2008]   Siemens’ OpenScale Services branding aims to appeal to enterprises demanding more comprehensive managed services support. While the move hints at more to come, at least initially this launch is more about style than substance.

 
 


Special Show Coverage
Read competitive intelligence highlights written by our analysts for these shows:
NXTcomm
The Cable Show
RSA
Conference
CTIA
Wireless
VoiceCon Orlando
IPTV World Forum
CeBIT
OFC/NFOEC
FTTH Council Europe
Mobile World Congress
More Analyst Show Flashes >>

OFFICES
Washington, D.C. +1 703 404 9200, Toll free 877 787 8947
Paris, France +33 (0) 1 41 14 83 14
© 2008 Current Analysis Inc. All rights reserved. | Privacy Policy

Current Analysis Intelligence Report summaries
are available as RSS feeds.
Click here for more information