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| CurrentCOMPETE 3.0 FAQs |
| Question: What are the most noticeable new features and benefits of CurrentCOMPETE 3.0? |
| Answer: Here’s a summary of some of the new features and benefits of CurrentCOMPETE 3.0: |
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Easier access to the analysis you need:
The new browse manager allows users to browse for information by-company, by-market, by-analyst or by industry hot topic. Users can choose the browse option that works best for their specific intelligence-gathering needs. |
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Easy-to-create dashboard-views of the analysis you need:
Users can now view all Current Analysis content pertaining to any one company or one market-area, in a single dashboard view. The company dashboard-view displays all available analysis on any of the competitors, partners or other companies you need to track. The market dashboard view displays all the latest analysis and all available report types for a specific market/technology area. |
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New graphics to help you get to more information with fewer clicks:
Each of the dashboard views has more graphics including an at-a-glance view of analyst's ratings of companies and products and improved visibility of the customizable and powerful company compare and product compare function. |
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Personalized access to pertinent analysis:
CurrentCOMPETE 3.0 allows companies to create consistent home pages for all of their users including company-specific information. The company home page also includes a summary of your company’s available analysis, and hot links to the key companies you are tracking. The new MyAlerts page provides quick, online access to each user’s previous five days of CurrentALERT email alerts. |
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Enhanced search capability to save you time:
CurrentCOMPETE 3.0 has also improved its search capability by adding the ability to filter search results by market or by report type. |
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| Question: How do I know what my company subscribes to? |
| Answer: On your CurrentCOMPETE 3.0 home page, the analytical market modules your company subscribes to are listed near the center of the screen under the heading, “Your subscription includes:” |
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| Question: How do I filter the analysis featured in the daily CurrentALERT email updates that I receive? |
| Answer: CurrentCOMPETE 3.0 makes it easy to customize your CurrentALERTs. The daily CurrentALERT email default provides updates on all new reports published in the previous 24-hours in your company’s subscribed content areas. If you would like to receive CurrentALERTS related to just a portion of your subscription, go to the “Settings” pull down menu at the top right and then select “Preferences”. This will allow you to specify the content that you want to receive in your daily CurrentALERT email. |
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| Question: How do I get quick access to the Compare Companies or Compare Products feature? |
 Answer: Our popular Compare feature is now more accessible than ever by clicking on the "Compare" button which you will find in the browse-by-market view and the browse-by-company view. |
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| Question: How do I add or change the logos in the “Key Competitors” section of my home page? Who can do this? |
| Answer: Your company’s Current Analysis point-of-contact can work with your Current Analysis’ client service manager to make updates to the key competitor section of the home page by adding logos of other companies you would like to track. |
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| Question: Is there any quick way to refer back to a report I was just reading yesterday? |
| Answer: There are actually two ways to accomplish this in CurrentCOMPETE 3.0. The home page now includes a “Recently Viewed Reports” section which lists your ten most recently read reports. If the report you read yesterday appeared in yesterday’s CurrentALERT Update email, you can click on the “MyAlerts” link which you will find on the left side of your screen in the top navigation bar. The MyAlerts page is an online copy of your personalized CurrentALERT emails from the previous five days. |
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| Question: How does the “forward report by email” function work? Are there any restrictions? |
| Answer: CurrentCOMPETE 3.0 allows you to email a Current Analysis report title and link to any recipient, however only Current Analysis subscribers will be able to click-through on the link to read the full report. |
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| Question: What is the Hot Topics link that I see on the site? |
| Answer: Current Analysis’ Hot Topics services are based on hot, industry trends that cross the technology sectors or market modules that we have traditionally used to group our analysis. Hot Topic services are available on timely issues such as IP Video, Femtocells, Secure Messaging and others. Ask your Current Analysis support team for more information. |
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| Question: Does CurrentCOMPETE 3.0 allow me to search across all Current Analysis intelligence – including the information that I do not subscribe to? |
| Answer: Yes, the search works across all intelligence. |
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| Question: Does CurrentCOMPETE 3.0 allow me to browse analysis and intelligence that I do not subscribe to? |
| Answer: Yes, you will be able to browse some information that your company does not subscribe to. If you browse using the “Market view”, all available market modules – whether you subscribe to them or not -- will still be displayed, but the actual analyst report content will be greyed out for unsubscribed content. Also, if you browse using the “Company view”, the company dashboard will still be displayed, but the information you do not subscribe to about that company will be greyed out. |
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| Question: How can I see all of the analysis available on any one company? |
| Answer: Go to the top left-hand corner of the site – the "Browse Manager" section – and click on “Company.” From there, you should see a list of up to ten companies of interest to you. Click on any one of those company names or type in a new company name in the “Others” box and you will create a company-centric giving you easy access to all analysis on that company. Work with your Current Analysis support team to create the list of ten companies you are most interested in tracking. |
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| Question: What browser should I be using to view CurrentCOMPETE 3.0? |
| Answer: CurrentCOMPETE 3.0 is optimized for Internet Explorer 7. |
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| Question: I do not get my CurrentALERT email alerts anymore even though they are switched on in my 3.0 settings, what shall I do? |
| Answer: : First check your Junk E-mail inbox to see if the CurrentALERT emails have been diverted there. If they are not there, contact your company’s IT department to see if emails from Current Analysis are getting blocked. If you still do not receive your CurrentALERTs after working with your IT department, please contact your Current Analysis client services manager. |
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| General FAQs |
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| Question: Whom should I contact at Current Analysis with a question or comment about a new service or my existing service? |
| Answer: Contact information for your company’s Current Analysis account support team is located in the top, left-corner of your home page. |
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| Question: Do Current Analysis analysts present their analysis in other formats besides the CurrentCOMPETE reports? |
| Answer: The right-hand side of the home page includes a “Featured Intelligence” section and “Resource Center” where you will find links to recent analyst telebriefing replays, podcasts, and other popular analyst events. |
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| Question: In the event that I do not find the exact information I am looking for, do you produce customized analysis? |
| Answer: Yes. Click here for more information on our Custom Competitive Response Solutions. |
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| Question: How do I correspond with an analyst about a question I have on a CurrentCOMPETE report? |
| Answer: Call or email your company’s Current Analysis account support team. That contact info is located in the top, left-corner of your home page. |
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| Question: Can I use Current Analysis information in my presentations? |
| Answer: Use of Current Analysis report excerpts or quotes requires prior approval. Please submit the report excerpt to be used, the context and the proposed audience to your client services manager for approval. |
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| Question: How do I save a graphic? |
| Answer: Right click on the graphic, and select "Save As” to save the graphic as a JPG file. |
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| Question: How do I change my password or get a new password? |
| Answer: Click here to change your password |
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| All materials Copyright 1997-2008
Current Analysis, Inc. Reproduction or distribution prohibited without express
written consent. |
