Markets We Cover
Contact Center Solutions
IT Infrastructure




Solution Assessments

New reports provide in-depth analysis and tactical advice on the product and service combinations delivered by technology suppliers and service providers.

Ethernet Switching

Large Contact Center Solutions

 


Call us to learn how Current Analysis' Competitive Response solutions can help your business.

North America:
+1 703 404 9200
Toll-free: 877 787 8947

Europe:
+33 (0) 1 41 14 83 14



Current Analysis offers temporary access to individuals working in the industry sectors and geographic regions we cover.

Apply for a trial today

 


More Services

Customer Intelligence Services
Insight and guidance based on real-world “voice of the customer”


Advisory and Consulting Services
Customized solutions that meet critical and specific needs of clients


Contact Center Solutions

Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Contact Center Solutions module.


Recent Free Competitive Intelligence

Microsoft Increases Investment in Speech with the Acquisition of Tellme Networks
Competitive Response Newsletter - 3/14/2007

Cisco Enhances Large and Mid-Size Contact Center Solutions
Analyst News Flash - VoiceCon Spring 2007 - 3/5/2007

Aspect Software to Partner with Microsoft to Create an SMB-Focused Speech Self-Service Solution
Analyst News Flash - VoiceCon Spring 2007 - 3/5/2007

Avaya Marries Communications to Business Processes
Analyst News Flash - VoiceCon Spring 2007 - 3/5/2007

Cisco Enhances Large and Mid-size Contact Center Solutions
Analyst News Flash - VoiceCon Spring 2007 - 3/5/2007

Spanlink Divides Company and Announces WFO Enhancements and Reseller Program
Analyst News Flash - VoiceCon Spring 2007 - 3/5/2007

Avaya Adds Increased Scalability, a New Reporting and Analytics Solution, and End-to-End SIP Support to Its Large Contact Center Portfolio
Analyst News Flash - VoiceCon Spring 2007 - 2/27/2007

 

Top


Intelligence Report Summaries

Read the summaries of all recent Competitive Intelligence Reports. Click Here

Top


How We Deliver

CurrentCOMPETE™ puts the competitive intelligence you need at your fingertips. The full power and potential of our market intelligence is delivered to you through:

► 

CurrentCOMPETE - Online Intelligence Portal

► 

E-mail Alerts & Updates

► 

Application Integration

► 

Analyst Inquiry Time

► 

Market Training for Sales

By leveraging the ways we deliver critical information to you, we give you the right information, at the right time to ensure your competitive success. No other company compares.

Contact us to apply for trial access, or to request more information.

Advisor Reports provide in-depth, unbiased and up-to-date analysis of technology products, services, companies and markets. 

We provide advice and recommendations on what to look for when making competitive decisions.

These reports, sold individually online, offer succinct, clear analysis from our industry-leading researchers. 

Please visit our online store.

► 

Company Advisor

► 

Product Advisor

► 

Market Advisor

Top


More Free Competitive Intelligence

Follow the links below for free newsletters, highlights, excerpts and samples of recent Current Analysis Competitive Intelligence.

Competitive Response Newsletters

► 

Telecom Infrastructure

► 

Telecom Services - U.S.

► 

Telecom Services - Europe

► 

Wireless Voice & Data - U.S.

► 

Wireless Voice & Data - Europe

► 

IT Infrastructure

► 

Business Infrastructure Software

► 

Digital Home


Telebriefing Replays and Podcasts

Competitive Intelligence Highlights


European Competitive Intelligence Highlights


Analyst News Flashes from Important Industry Shows

► 

IBC2007 - Amsterdam

► 

NXTcomm 2007 - Chicago

► 

Interop Las Vegas 2007

► 

CTIA Wireless 2007 - Orlando

► 

3GSM World Congress 2007 - Barcelona

 

More >>

Top

 
Company Advisor Highlights
 
What Makes This
Company Tick?
Click here to view its top Strengths and Weaknesses in Contact Center Solutions

Featured Solution Assessment
Large Contact Centers
Aspect
Software
Avaya
Cisco
Interactive Intelligence
Siemens
Click here to find out whose solution is rated best.

Special Show Coverage
Read competitive intelligence highlights written by our analysts for these shows:
NXTcomm
The Cable Show
RSA
Conference
CTIA
Wireless
VoiceCon Orlando
IPTV World Forum
CeBIT
OFC/NFOEC
FTTH Council Europe
Mobile World Congress
More Analyst Show Flashes >>