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Managed IT Services The new Current Analysis Managed IT Services module focuses on the rapidly expanding market for technology solutions in a number of key areas, including managed data center services, managed applications, managed unified communications offers and managed security solutions. Intensifying cost pressures and competitive concerns are driving organizations to explore their options to outsource IT functions as a way to operate more effectively, efficiently, and successfully through difficult global economic conditions. Managed IT Services evolved from the Applications Service Provider (ASP) model of the 1990s along with the growing convergence between carriers, system integrators and service providers. Many early ASP providers failed because of faulty business models, lack of robust infrastructure, failure to win customer confidence, or some combination of all three. Technology, business model improvements, and time have made organizations more comfortable with the idea of outsourcing aspects of their IT operations to a trusted third party. The result is a strong and growing market for adaptive and reliable managed solutions delivered using a services model that meets the needs of businesses in virtually every vertical industry. IT Service Providers are looking to capitalize on both rising demand for managed services and growing comfort levels with trusted external partners. Service Providers are working to create compelling solutions with flexible contract models, competitive pricing schemes, and strong service level guarantees. Managed IT Services analysis examines offers by a range of providers including systems integrators, telecommunications carriers, service providers and managed application providers delivering solutions via a Software-as-a-Service (SaaS) model.
Areas of coverage include: Managed Data Center Services: Examines a range of solutions hosted within provider data centers including managed applications services, managed storage solutions, hosted messaging, and utility computing offerings. Managed Unified Communications Services: Assesses hosted network and managed CPE services designed to support more effective corporate collaboration, with elements such as audio and videoconferencing, hosted voice and email messaging, and presence management. Unified Communications Services can be delivered from a provider’s data center or managed at the customer’s premises. Managed Security: Analyzes outsourced managed security solutions that are designed to protect voice and data communications through measures such as vulnerability management, intrusion detection/prevention, hosted application security, unified threat management, and compliance services as well as consultative professional services.
ANALYSTS
WHAT WE COVER
COMPLIMENTARY COMPETITIVE INTELLIGENCE
Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Managed IT Services module. IBM Raises Its Cloud Services IQ with New Smart Business Solutions - 6/16/2009 Verizon Gets Physical, Virtual with New Cloud Services - 6/3/2009 Salesforce.com and Google Make a Tandem Jump into Cloud Application Development - 5/29/2009 Charting the Cloud: A Competitive Landscape for Challenging Times - 5/20/2009 RSA Conference 2009: Cisco Gets SaaS-y with Security - 4/21/2009 RSA Conference 2009: Symantec Pitches New Services Suite and Acquires Mi5 Networks - 4/21/2009 Playing in the Cloud: New IT Services Reality or More Vapor in an Already Foggy Economy? - 3/19/2009 IBM Gives a Little More Shape to Its Cloud Services Strategy - 2/11/2009 Google Enlists Partners to Boost Its Campaign for the Corporate Desktop - 1/19/2009 Professional Developers Conference 2008: Microsoft Aims for Blue Skies with Azure Platform - 10/27/2008 Akamai Charges into the Online Ad Space with acerno Acquisition - 10/21/2008 Verizon Gets the NAC of Security for the Extended Enterprise - 8/12/2008 AT&T Tunes In for CDN Video Distribution - 6/24/2008 NXTcomm08: Microsoft Makes Its Presence Known in the Hosting Arena - 6/16/2008 RSA Conference 2008: Trustwave Hopes Users Trust Its New E-mail Archiving Option - 4/8/2008 Google Boosts Mail Security with New Postini Packages - 2/5/2008 Microsoft’s Yahoo! Bid Has Wider Impact beyond Ads and Search - 2/1/2008 Perimeter eSecurity Strengthens Compliance for its Hosted Mail Portfolio with SECCAS Purchase - 1/15/2008 Hosted Messaging: Answering the Outsourcing Question Podcast: Verizon Business Reveals Integration Progress and Plans for Global Expansion - 11/7/2007 Akamai and Starbucks: Would You Like Accelerated Content with Your Latte? NaviSite Continues Buying Spree with netASPx Acquisition Microsoft’s Silverlight Shines Forth in Official Release Verizon Business Gets HIP with Integrated Communications Package HostingCon2007: Microsoft Maps Out its Hosting Strategy Google Expands Enterprise Offerings with Postini Acquisition Web.com Finds the Yin to Its Yang in Merger with Website Pros Verizon Business Makes Global Security Play with Cybertrust Acquisition Akamai Company Advisor Highlight Cisco Conferences in WebEx Akamai Grabs Netli in Applications Bid SAVVIS’ New Managed Security Service Leverages Cisco ASA
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