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Enterprise Communications The Current Analysis Enterprise Communications module covers the impact of the convergence of voice and data on the enterprise market in both Europe and North America, with intensified focus on the Small & Medium Enterprise (SME) market where demand is growing fastest. The module content covers the products in four market segments: Enterprise Voice Gateways, Enterprise PBXs, SME PBXs.
ANALYSTS
WHAT WE COVER
COMPLIMENTARY COMPETITIVE INTELLIGENCE
Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Entrprise Communications module. Avaya Wraps Up Nortel Enterprise for the Holidays - 12/18/2009 Siemens Enterprise Proves Serious About Its Channel Transition - 10/19/2009 Avaya Virtualization Platform Reduces Cost, Complexity of Communications Software - 10/14/2009 Cisco Disrupts the Telepresence Market with $3 Billion TANDBERG Buy - 10/1/2009 Proposed Sale to Avaya Brings Nortel’s Enterprise Division One Step Closer to Stability - 9/15/2009 Wideband Audio in the Enterprise – Challenges Persist - 8/20/2009 Nokia and Microsoft Team Up for Wide-Reaching Enterprise Mobility Initiatives - 8/12/2009 Avaya’s Acquisition of Nortel Would Create a North American PBX Powerhouse - 7/20/2009 Acme Packet’s Acquisition of Covergence Will Help Solidify Its Role in Enterprise SBC Market - 4/30/2009 Skype’s Business Strategy: Implications for the Unified Communications Market - 4/8/2009 VoiceCon 2009: Nortel Demonstrates the Evolution of Its Flagship Enterprise Voice Solutions - 4/1/2009 VoiceCon 2009: IBM Details, but Still Has to Deliver New Unified Communications Solution - 4/1/2009 VoiceCon Orlando 2009: Avaya Aura Casts Enterprise Communications in a New Light - 3/30/2009 VoiceCon Orlando 2009: Acme Packet Right-sizes SBC Technology for the Enterprise - 3/30/2009 VoiceCon Orlando: ShoreTel Aims for New Opportunities with IP PBX Version 9.0 - 3/30/2009 VoiceCon Orlando: AVST Improves UM Flexibility in CallXpress 8 - 3/30/2009 Nortel Bankruptcy Filing Casts Doubt on Future Path – The Enterprise Networks Perspective - 1/14/2009 COVERAGE DESCRIPTION
The Current Analysis Enterprise Communications module covers the impact of the convergence of voice and data on the enterprise market in both Europe and North America, with intensified focus on the Small & Medium Enterprise (SME) market where demand is growing fastest. The module content covers the products in four market segments: Enterprise Voice Gateways, Enterprise PBXs, SME PBXs. Enterprise IP Voice Gateways - An essential element to any enterprise's converged networking strategy, IP voice gateways convert analog and/or digital voice signals into IP packets. These can support new applications and create a unified hardware platform for voice and data. Enterprise PBX - Private branch exchanges are privately owned telephone systems that let end users within an enterprise place calls to one another, as well as place calls outside the business over a limited number of external lines. They use circuit switching, packet switching, or a combination of the two technologies. They also facilitate end user access to a variety of voice network services such as call processing, call signaling, mobility, messaging, and contact center applications. Enterprise PBXs scale to meet the needs of businesses with 250 to thousands of end users. SME PBX - Private branch exchanges are privately owned telephone systems that let end users within an enterprise place calls to one another, as well as place calls outside the business over a limited number of external lines. They use circuit switching, packet switching, or a combination of the two technologies. They also facilitate end user access to a variety of voice network services such as call processing, call signaling, mobility, messaging, and contact center applications. SME PBX systems scale to cost-effectively meet the needs of businesses with 250 or fewer employees. They often have a more restricted feature set than their equivalents in the enterprise market and tend to have networking elements and applications integrated into them. Unified Communications Solutions - Unified Communications solutions are server-based platforms that provide end users with enterprise instant messaging, presence awareness, and access to a rich set of real-time multimedia collaboration applications regardless of their location or means of accessing the platform. The instant messaging capabilities provided by these solutions tend to be more secure than consumer-based IM software. Presence awareness does not stop at IM, but extends to end user availability via voice and video as well. Customizable desktop interfaces provide access to call management and routing rules, while mobility options extend certain capabilities out to telecommuters and users accessing communications applications via cellular phones. Unified Communications solutions are tightly integrated with existing enterprise telephony and messaging systems. |
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