Alcatel-Lucent OmniPCX Enterprise
A distributed architecture, very high scalability, and strong branch office options make OmniPCX Enterprise a very competitive telephony platform. The system enjoys dominance in Europe, but remains under-distributed in North America. (2/11/2008)

Price: $495

Avaya Communication Manager
Avaya’s response to the challenges of IP telephony, Avaya Communication Manager, is a strong contender for the hearts of enterprises migrating from traditional voice infrastructures. (2/11/2008)

Price: $495

Cisco Unified Communications Manager
Cisco has divided Unified Communications Manager into two versions: one that supports Linux servers and native SIP and another that does not. Until Cisco reunites the fractured platform, enterprises may be wary of new purchases and upgrades. (2/11/2008)

Price: $495

Mitel 3300 ICP
Mitel’s 3300 scales to serve enterprises of all sizes, and delivers a full portfolio of applications and end devices. Better known as an SME solution, the 3300 is able to scale to meet the needs enterprises as well. (2/11/2008)

Price: $495

Nortel Communication Server 1000
Nortel’s Communication Server 1000 lineup provides an IP migration path for the very large number of Meridian digital PBXs shipped worldwide. The company’s relationship with Microsoft could complicate the platform’s future direction. (2/11/2008)

Price: $495

ShoreTel 7
ShoreTel’s distributed approach to IP voice systems has been a competitive differentiator for the company. However, the company’s tendency of late adherence to industry trends often leaves it playing catch up to competitors. (2/11/2008)

Price: $495

Siemens Enterprise Communications HiPath 4000
The HiPath 4000 is the core of the Siemens telephony product line, and is a highly scalable, application-rich offering that migrates from legacy PBXs. The company, however, is gradually shifting emphasis to the HiPath 8000 system. (2/15/2008)

Price: $495

Purchase Reports Online Purchasing and downloading reports online is quick and easy. 1. Accept the license agreement prepared by our lawyers.* 2. Select the reports you wish to purchase by clicking the "Purchase" button just below the report name and description. 3. Follow the checkout steps on our secure e-commerce site. All information you exchange with the secure site cannot be viewed by anyone else on the Web. All information is confidential and is used for internal purposes only. Under no circumstance will Current Analysis sell or otherwise redistribute this information. We accept the following credit cards: 4. Once your credit card is confirmed, you can download the reports. Reports are in a PDF format. We recommend you view the reports with the latest version of Adobe Acrobat Reader 5. Special Offer: If you purchase two or more reports in one category, we will send you a free Head-to-Head product comparison in one business day. More information. Contact us for special requirements. *The license grants rights to a single user for internal business or personal use only. Please contact us regarding licenses for enterprise-wide use, external use, and reprint rights. Contact Information Telephone: +1 703-788-3675 or email: Back to Top

• Sections
  
• - Current Perspective Rating
• - Product Strengths & Weaknesses
• - Product Buying Criteria
• - Product Metrics

Page count: 9-10 pages

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• Buying Criteria
  • Architecture and Protocols
    • Hardware and software components of the system, scalability, performance, and the various protocols it supports.
  • Reliability and Security
    • The types of hardware and software reliability features supported by the device, as well as its management capabilities and security.
  • Clients
    • Types of communication applications the system is able to offer, as well as the end stations supported.
  • Pricing
    • The manufacturer's suggested pricing for the product, separate from negotiated prices. Pricing includes the number of low-end IP desk phones specified, eleven T1 trunks, the hardware and software needed to support IP telephony and offer basic PBX functionality, management software, all hardware and software licenses, and voicemail boxes and ports sufficient to support the number of users specified.
  • Scalability and Performance
    • Describes system’s ability to scale up or down depending on customers’ needs, as well as the system’s ability to quickly process calls.

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• Product Metrics
  • Max. No. of Stations Supported
  • Max. Number of IP Stations Supported
  • Max. Number of Digital Stations
  • Max. Number of Analog Stations Supported
  • Max No. of Softphones Supported
  • Number of Controllers that can be Internetworked
  • Number IP Trunks Supported
  • Number Digital Trunks Supported
  • Number Analog Trunks Supported
  • Maximum Number of Simultaneous Calls
  • Switch Type
  • Switch Matrix Type
  • Call Processor Operating
  • Centralized or Distributed Call Processor
  • Redundant Call Process
  • Signaling Systems Supp
  • Call Control and Messaging APIs
  • Switch Interfaces Supported
  • VoIP Protocols Supported
  • QoS Protocols Supported
  • Voice Mail Platform Support (standard/optional)
  • Number Voice Mail Boxes
  • Number Voice Mail Subscribers
  • Number Voice Mail Ports
  • Follow-me Forwarding
  • Unified Messaging Platform Support
  • E-mail Protocol Support
  • Contact Database Import
  • Automatic Call Distribution Platform Support
  • Number of Agents Supported
  • Number of Supervisors Supported
  • Number of Simultaneous Conference Calls
  • Maximum Participants per Session
  • Management Server Operating System
  • Web-based Management Console
  • Built-in/Custom Reporting
  • Real-Time Status Monitor
  • Time-of-Day Policy Management
  • Hot-pluggable Hardware
  • RAID Support
  • Automated Backup/Client Log-on
  • Call-detail Recording
  • Accounting/Billing Platform Support

Purchase Reports Online Purchasing and downloading reports online is quick and easy. 1. Accept the license agreement prepared by our lawyers.* 2. Select the reports you wish to purchase by clicking the "Purchase" button just below the report name and description. 3. Follow the checkout steps on our secure e-commerce site. All information you exchange with the secure site cannot be viewed by anyone else on the Web. All information is confidential and is used for internal purposes only. Under no circumstance will Current Analysis sell or otherwise redistribute this information. We accept the following credit cards: 4. Once your credit card is confirmed, you can download the reports. Reports are in a PDF format. We recommend you view the reports with the latest version of Adobe Acrobat Reader 5. Special Offer: If you purchase two or more reports in one category, we will send you a free Head-to-Head product comparison in one business day. More information. Contact us for special requirements. *The license grants rights to a single user for internal business or personal use only. Please contact us regarding licenses for enterprise-wide use, external use, and reprint rights. Contact Information Telephone: +1 703-788-3675 or email: