Apptix Hosted Exchange Service
Apptix continues to train its focus on the ever- expanding SMB hosted messaging market. With one of the industry’s most competitive SLAs and a long list of options, the company is well positioned to do battle in the marketplace. (8/4/2008)

Price: $495

AT&T Hosted Messaging
With its dedicated hosted messaging solution, AT&T remains squarely focused on the higher end of the market. The company should look at moving down-market soon with a shared service or risk losing out on a big SME opportunity. (8/4/2008)

Price: $495

Google Apps Premier Edition
Google Apps Premier Edition integrates real-time communications and collaboration services with hosted messaging in a SaaS offering that will challenge the industry. More attention to offering enterprise-class SLAs would make it stronger still. (9/5/2008)

Price: $495

Microsoft Exchange Online
Microsoft Exchange Online is the software giant’s first attempt at offering a multi-tenant hosted Exchange service. The service has all requisite bells and whistles, but it will take more than a capable service offering to succeed in this space. (9/5/2008)

Price: $495

NaviSite Hosted Exchange and Hosted Notes Services
NaviSite is looking to be a greater force in an increasingly heated hosted messaging market. The provider hopes to convert stronger 2008 earnings and a high profile managed messaging win of Hyatt Hotels into positive future momentum. (8/4/2008)

Price: $495

Symantec Hosted Mail Security
Symantec’s hosted mail solution maintains its security focus, leaving the other messaging administration duties to customers who prefer to manage their systems internally. (7/31/2008)

Price: $495

Verizon Business Hosted Messaging for Microsoft Exchange
Verizon Business aims both high and low in the hosted messaging market, putting the company in an excellent position to capitalize on increasing demand for hosted solutions from larger businesses as well as traditional SMB targets. (8/4/2008)

Price: $495

Purchase Reports Online Purchasing and downloading reports online is quick and easy. 1. Accept the license agreement prepared by our lawyers.* 2. Select the reports you wish to purchase by clicking the "Purchase" button just below the report name and description. 3. Follow the checkout steps on our secure e-commerce site. All information you exchange with the secure site cannot be viewed by anyone else on the Web. All information is confidential and is used for internal purposes only. Under no circumstance will Current Analysis sell or otherwise redistribute this information. We accept the following credit cards: 4. Once your credit card is confirmed, you can download the reports. Reports are in a PDF format. We recommend you view the reports with the latest version of Adobe Acrobat Reader 5. Special Offer: If you purchase two or more reports in one category, we will send you a free Head-to-Head product comparison in one business day. More information. Contact us for special requirements. *The license grants rights to a single user for internal business or personal use only. Please contact us regarding licenses for enterprise-wide use, external use, and reprint rights. Contact Information Email: Back to Top

• Sections
  
• - Current Perspective Rating
• - Product Strengths & Weaknesses
• - Product Buying Criteria
• - Product Metrics

Page count: 7-8 pages

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• Buying Criteria
  • Supplemental Services
    • Many providers differentiate themselves by providing services and support beyond hosted messaging packages. These supplemental offerings include migration services, Active Directory Design and Implementation, and other managed application services.
  • Pricing Structure
    • While providers typically offer a per seat charge, additional services such as extra storage will add to that cost. Also, contractual term lengths vary by provider.
  • Service Level Guarantees
    • Specific contractual guarantees around availability percentages; may include standard and elevated premium availability guarantees.
  • Security/Compliance
    • Measures to block e-mail-borne malicious code from the enterprise and to comply with industry, government, and legal requirements. These include e-mail threat prevention; messaging archiving and retrieval.
  • Core Capabilities
    • The elements of the hosted messaging service that provide the foundation for the solution. These include e-mail and IM platforms supported, infrastructure resources, basic features/options, administrative functionality, and disaster recovery capabilities.

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• Product Metrics
  • Hosted Support
  • E-mail Platforms Supported
  • IM Platforms Supported
  • Hosting Plans
  • Client Access Options
  • Mobile Client Access Options
  • Webmail Access
  • Mailbox Size Options
  • Infrastructure
  • Data Centers
  • E-mail Backup/Restoration
  • Availability/Disaster Recovery Capabilities
  • Facility Security
  • Service Level Agreements
  • Pricing
  • Functionality
  • Public Folders/Calendar
  • Address Book Functionality
  • Task Management
  • Fax to e-mail services
  • Custom Client Branding
  • Administration
  • Subscriber Provisioning and Management
  • Configuration Wizard
  • End User Security Settings
  • Remote Password Administration
  • End User Administration
  • Security/Compliance Capabilities
  • E-mail Threat Prevention
  • Content Security
  • Message Archiving/Retrieval
  • Other
  • On Customer Premises Managed E-mail Option
  • Additional Features/Options
  • Additional Hosted Application Services
  • Partner Relationships
  • Channel Partners

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Purchase Reports Online Purchasing and downloading reports online is quick and easy. 1. Accept the license agreement prepared by our lawyers.* 2. Select the reports you wish to purchase by clicking the "Purchase" button just below the report name and description. 3. Follow the checkout steps on our secure e-commerce site. All information you exchange with the secure site cannot be viewed by anyone else on the Web. All information is confidential and is used for internal purposes only. Under no circumstance will Current Analysis sell or otherwise redistribute this information. We accept the following credit cards: 4. Once your credit card is confirmed, you can download the reports. Reports are in a PDF format. We recommend you view the reports with the latest version of Adobe Acrobat Reader 5. Special Offer: If you purchase two or more reports in one category, we will send you a free Head-to-Head product comparison in one business day. More information. Contact us for special requirements. *The license grants rights to a single user for internal business or personal use only. Please contact us regarding licenses for enterprise-wide use, external use, and reprint rights. Contact Information Email: