Global Remote Access Services

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AT&T Remote Access Service

AT&T Remote Access Service is positioned as a key component of AT&T’s Enterprise VPN portfolio, providing secure access for single users, devices and small offices that need flexible options for Internet access or access to corporate data. (3/29/2011)

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BT Global Services MobileXpress

BT Global Services has enhanced MobileXpress with expanded service in Asia Pac and management & security for smartphones and tablets. Integration with the BT Mobility portfolio and strong professional services continue to provide differentiation. (3/25/2011)

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Fiberlink MaaS360 Mobility Platform, MaaS360 Management Center

Fiberlink is a trusted mobility expert and the world’s first provider of “Mobility-as-a-Service” - on-demand services that help enterprises connect, control and secure laptops and mobile devices. (4/1/2011)

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iPass Enterprise Mobility Services, Open Mobile Platform

iPass’ RAS proposition is evolving, as it puts more emphasis on its new cloud-based service delivery platform, rather than on its more commoditized access network. The new positioning is not without risk, but it is necessary to remain competitive. (4/12/2011)

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Orange Business Services Business Everywhere v6

Orange Business Services’ RAS proposition is solid, with a large footprint and value-added service elements, and its iPass partnership adds to both coverage and functionality. Consulting capabilities and PDA support round out the offer. (3/28/2011)

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Verizon Enterprise Mobility as a Service

Verizon Business has a comprehensive RAS offer, with a large access network and an open approach to security; uncoupling the service from access separates it from access-focused competitors. (3/31/2011)

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Vodafone Global Enterprise Secure Remote Access

Vodafone Global Enterprise’s expertise in mobility provides unique strengths in the global RAS market. Secure Remote Access leverages Fiberlink’s capabilities, adding an aggregated network, integrated 3G in 50 countries, and professional services. (4/11/2011)

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Top

• Current Analysis Perspective
• Product Strengths & Weaknesses
• Product Point and Counterpoint
• Product Buying Criteria
• Product Metrics

• Network Coverage
  • Access network size and scope, including numbers of access points, by technology (i.e., DSL, Dial-Up, Hotel Broadband, WiFi, WWAN) and numbers of countries or cities. Also describes if access is offered on integrated or BYOA basis.
• Security Services
  • Breadth and model for providing remote security services. This includes a description of the security type and 3rd party partner, if available, as well as how it is offered (i.e., as managed/hosted service vs. software license and self-managed).
• Value Added Services
  • Additional offerings beyond access and security. May include managed and professional services, support tiers and SLAs, as well as managed data applications such as push e-mail or in future, business process apps (i.e., FFA, SFA, CRM), and voice services such as cellular, VoWLAN, VoIP, PBX extension, etc.
• Usability
  • Includes access client features for ease-of-use and flexibility, as well as customer management and reporting portals and tools. Overall flexibility of the offer is also considered.

• Access Network
  • Coverage WiFi
  • Coverage Dial
  • Coverage Hotel broadband
  • Coverage DSL
  • Coverage WWAN

• Usability
  • User Interface
  • Portal
  • Reporting Options/SLAs
  • Support Options
• Security Features
  • Personal Firewall
  • Anti-virus/Anit-spam
  • Authentication
  • Patch Mgmt/Auto-remediation
  • Policy Management
  • WLAN Security
  • Other
• Value-Added Services
  • Professional Services
  • Push E-mail
  • Remote Handset/PDA Support
  • VoIP