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PRODUCTS WE COVER
IT Service Provider Mobility (Global)
IT service providers (ITSPs) are starting to see enterprise mobility as a key growth area. Not only have mobility deployments routinely become part of their large business process outsourcing and managed services deals, but they are seeing more “mobile-led” opportunities, instead of mobility being an add-on or afterthought. In order to differentiate their services, and attract new user segments, they are starting to break out mobility services into specific “productized” offers with standard deliverables, in areas such as telecom expense management (TEM), mobile device management and mobile application enablement in addition to adding specific consulting and advisory offers that relate to mobility. This clearly puts them in contention with global carriers that are all adding similar services to court MNCs. While the ITSPs tend to lead with their vertical expertise and consulting, BPO and IT experience, the carriers lead with their knowledge, expertise and ownership of the mobile network.
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| AVAILABLE PRODUCT ASSESSMENTS |
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Accenture Mobility Initiatives within B2C, B2E, and M2M Markets |
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| Accenture offers solutions for B2C, B2B and M2M with expertise in vertical industries likely to be delivering or deploying mobile solutions. Its Accenture Mobility Services platform is a unique solution for empowering enterprises and carriers. (11/1/2011) |
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CSC Mobility Services |
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| CSC has a substantial track record in managing mobility as part of large outsourcing engagements, and has introduced a set of managed mobility services for expense, mobile device, and application management, leveraging leading platform partners. (11/3/2011) |
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HP Enterprise Services Mobile Workplace Services |
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| HP Enterprise Services provides end-to-end mobility services from planning and design through implementation and integration to end user support and managed services. However it has not evolved as much as its competitors have over the last year. (12/16/2011) |
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IBM Mobile Enterprise Services |
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| IBM’s Mobile Enterprise Services provides comprehensive lifecycle management for mobile devices and applications. IBM offers complementary services for mobile strategy and design, security, messaging, collaboration, analytics, and cloud services. (11/1/2011) |
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KPN/Getronics Managed Mobile Workspace |
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| KPN/Getronics has a comprehensive, modular set of multi-carrier mobility services, with on-premises, public cloud, and private cloud options. While it lacks the reach of some rivals, the well-structured portfolio leverages best-of-breed platforms. (12/8/2011) |
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T-Systems Mobile Enterprise |
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| T-Systems considers enterprise mobility a “core belief,” with a focus on developing standardized services for device management and mobile applications. While working with T-Mobile on some bids, it also offers carrier-agnostic mobility services. (11/7/2011) |
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Tech Mahindra Enterprise Mobility Solutions |
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| Tech Mahindra has a number of increasingly complementary enterprise mobility practices, including its telco vertical practice. It has a strong position as India’s largest systems integrator, with a large share of revenues in the U.S. and Europe. (10/24/2011) |
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| PRODUCT ASSESSMENT REPORT CONTENTS |
Sections
- Current Analysis Perspective
- Product Strengths & Weaknesses
- Product Metrics
IT Service Provider Mobility Product Metrics
- Description
- Strategic Relationships
- Service Features
- Customer Information
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