The Current Analysis CurrentCOMPETE Consumer Services coverage of the Digital Home Services market includes network and Internet services. Network services are offered by cable, satellite, and telephone companies that include a physical network connection that delivers a mix of voice, video, and broadband Internet services. Voice over IP (VoIP) has given cable companies an effective tool to capture voice market share, as top cable companies continue to take voice subscribers from the leading telcos, AT&T, Verizon and Qwest.
The voice, video, and Internet triple play has become the lead offer for network service providers, although wireless integration (to constitute a quadruple play) is gathering momentum for some cable companies.
Internet services are provided both by network service providers and by companies that use any wireline or wireless Internet connection to deliver portals, applications and storage, entertainment content, and social networking. Funded by advertising and by subscription fees (including flat-rate and usage-based fees), Internet services represent a growing revenue opportunity for providers. Network service providers are moving to capture a larger share of the Internet service revenues beyond the broadband network connection, and are leveraging value-added Internet services to deepen customer loyalty.
- A Market Assessment provides definitions, a recap of recent market changes, and an assessment of future drivers in the Personal Connected Devices category.
- Company Assessments evaluate major competitors’ place in the market, strategies, and SWOT analysis.
- In addition to the standard report types, our analysis includes Solutions Assessments for triple and quadruple play offerings from the major telco and cable competitors.
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