February 22, 2007
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Introduction |
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Agenda |
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Who We Are and What We Do |
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Enterprise Communications Service |
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Agenda |
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Communications in Businesses Today |
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Juggling Multiple Devices |
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Communications in Silos Today |
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Unified Communications - Goals
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I, II, III, IV |
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Agenda - Hyper-Interconnectivity |
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IM in the Contact Center
Public Services Organization
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I, II, III, IV |
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IM Integration with Voice
Manufacturing Company
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I, II, III, IV |
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Telephony-enabled Presence
Staffing Company
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I, II, III, IV, V |
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Communications-enabled Business Apps
Law Firm
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I, II, III, IV |
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Call Routing
IT Services Firm
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I, II, III |
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UC in the Contact Center
Banking
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I, II, III, IV, V, VI, VII |
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Agenda - Wrap up |
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Conclusions |
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Conclusions |
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Thank you |
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