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Telebriefing Replay
Unified Communications: Opportunities and Challenges in an Emerging Market
Jerry Caron
Research Director, IT Infrastructure
November 30, 2005
Over the past two years, developers of voice networking systems have taken a number of disparate communications products and technologies - call processing, call routing, messaging, conferencing, presence, wireless - and brought them under a single solution umbrella. The result is a new class of Unified Communications solutions that promise not only to connect end users in a highly flexible manner, but to change the nature of business communications.
This telebriefing helps equipment developers and service providers address key questions surrounding Unified Communications solutions:
- What exactly is Unified Communication?
- What promises does it hold in transforming business communications?
- How will Unified Communications solutions co-exist with voice networking systems used by enterprises today?
- What impact will Unified Communications have on service providers?
- What impact will it have on the way enterprise end users communicate?
- What are the challenges to building a new market for Unified Communications and how can they be overcome?
Telebriefing Contents
- Introduction
- Agenda
- Who we are what we do
- Enterprise Telephony Service
- What is Competitive Response?
- Four Levels of Convergence
- Unified Communications Defined
- Unified Communications Defined
- Unified Communications Defined
- Why Unified Communications?
- Why Unified Communications?
- Unified Communications.Solution Components
- The Major Players - Enterprise Solutions
- The Major Players - Carrier Solutions
- The Major Players - Microsoft
- State of the Standards
- State of the Standards: Obstacles
- Systems and Software Vendor Opportunities
- Systems and Software Vendor Challenges
- Service Provider Opportunities
- Solution Provider Challenges
- Service Provider Opportunities
- Service Provider Challenges
- Growing the Market
- Growing the Market
- Growing the Market
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