Telebriefing Replay & Podcast

Hosted Messaging

Answering the Outsourcing Question

Amy Larsen DeCarlo
Principal Analyst, Internet/Managed Services - U.S.

November 28, 2007

A convergence of factors is driving businesses of all sizes to seriously investigate Hosted Messaging solutions for the time as a real option for their organizations. The appeal of these managed offerings is undeniable: After all, what organization can resist the promise of elevated e-mail performance, reliability, and security of corporate email at a lower cost than managing messaging systems internally? But with a myriad of options to choose from, and a number of criteria to consider, which factors do companies base their decision to outsource the management of their messaging infrastructure on and how do these organizations select a solution to fit their needs?

In this telebriefing, Amy Larsen DeCarlo, Principal Analyst, Internet/Managed Services, examines the trends in the hosting messaging arena that are creating new opportunities for providers with the right feature sets. This webinar addresses questions such as:

• What specific business challenges and external issues are pushing businesses to outsource the management of its messaging systems to a third party now?
• How do companies select a hosted messaging provider?
• Who are the leaders in this space now and how do they differentiate themselves from the rest of the pack?
• What companies are emerging as new players in the hosted messaging arena?
• Which features do hosting messaging providers absolutely have to deliver to attract and retain customers?
• What capabilities do hosting providers need to deliver to help companies comply with government regulations and industry compliance directives?

Telebriefing Contents

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