Telebriefing Replay & Podcast

Growing Competition in
Telecom Infrastructure Services

John Marcus
Senior Analyst, Telecom Infrastructure Services

December 6, 2006

Traditionally, telecom vendor services were limited to product support and maintenance and bundled in with the equipment sale. Over the last few years, however, both the scope of vendor services and their importance as part of a supplier's overall value proposition have increased dramatically, making network infrastructure-related services a much more competitive market.

In this telebriefing, John Marcus, Senior Analyst in Telecom Infrastructure Services at Current Analysis, not only examines the drivers of demand in new vendor services for service provider customers, but also highlights how companies are making the transition from box supplier to trusted advisor, with an analysis of services selection criteria and key competitors' relative market performance. The telebriefing addresses these questions and more:

• How is the telecom infrastructure services market defined?
• What is driving increased traction in the market, and why?
• What is the difference between professional services and managed services?
• What are the service provider customer demographics?
• Which vendors are winning in this market, and why?

Telebriefing Contents

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